About
Hotel ZaZa Austin Downtown is a luxurious and stylish boutique hotel located in the heart of downtown Austin. It is known for its vibrant atmosphere, unique decor, exceptional service, and upscale amenities, including a stunning rooftop pool with city views, a full-service ZaSpa, a modern fitness center, and various dining and bar options, offering a sophisticated and lively stay.
The hotel features a heated rooftop pool. While specific temperature details are not publicly provided, such luxury hotel pools are typically maintained at a comfortable swimming temperature, generally ranging between 80-85°F (27-29°C), allowing for enjoyment across seasons.
What are people saying (AI review summary)? text: "People say this hotel offers spacious and clean rooms, comfortable beds, and a nice pool and bar area. They highlight the convenient location, the fun rooftop pool, and the delicious food and drinks. They also like the friendly and attentive staff, and the excellent service." language_code: "en-US"
Location
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Amenities
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Accessible Entrance
Reviews
Listing Reviews
June 25th, 2025Karla L
My husband and I enjoyed a fantastic stay here earlier this month. When we arrived, we were given a complimentary upgrade to a suite, which was amazing. The balcony had great views of the pool as well as downtown. We loved the cookies and water/tea in the lobby each afternoon, as well as the snack and ice water left in our room each day. The best part of our stay, apart from the location, was the Magic Carpet Ride service. The valets were all friendly and seemed genuinely happy to take us anywhere we wanted to go within a 3-mile radius of the hotel. They even gave us recommendations on things to do when we had a couple of hours to kill before our flight. We will definitely be staying here the next time we return to Austin!
July 31st, 2025Garrett Dewan
My wife and I love to stay here. We live close by in Georgetown but some nights we like to stay in the city. The ZaZa has great big and comfortable rooms. The valet service is easy and fast, and they have courtesy cars that will take you to local bars and restaurants. The bar/restaurant on the 7th floor, group therapy has a great menu and great cocktails. It’s a great place to stay.
June 30th, 2025Jenna Boulware
This was our favorite hotel in Texas! We loved the ambiance and extras like the water, pillow snacks in the evening and the lobby cookies in the afternoon. The beds were so soft and comfortable. Everything was clean and the location is great. The valet boys are awesome and very hardworking dudes. We won’t stay anywhere else in Austin.
May 31st, 2025AJ Eckstein
We recently stayed a few nights at Hotel ZaZa, and one of the true highlights was the incredible service we received from Remy at Group Therapy. From the moment we walked in, Remy made us feel like VIPs... warm, welcoming, and genuinely attentive. Also those cookies in the lobby are AMAZING. Whether it was remembering our drink preferences, checking in to make sure we had everything we needed, or just bringing great energy to the pool area, Remy went above and beyond. It’s rare to find someone who makes hospitality feel so personal and effortless. Would come back 10/10
September 8th, 2025Jennifer White
Really good location if you wanna explore Congress or if you want to explore the community events for pride. It is a one minute walk away from rain the club and it’s only a few minutes walks from Zilker Park. Lots of food all around it too, but the place itself has a couple restaurants. It has a place above it called group therapy on the seventh floor. The valet cost $57 a night which is pretty cheap compared to other hotels in the area. If you have AMEX, you can get $100 voucher which basically covers two nights of your valet and you can get a super late check out to 4 PM. If you ask for a late check out when you don’t have AMEX you can get till 1 PM. They have water and snacks in front and they have coffee out front every morning, but don’t do a breakfast thing like you would see at a Hilton. They also have a shuttle that will take you within a 3 mile radius for free if you use their valet service. The valet and busboy staff were phenomenal, incredibly helpful and speedy. The hotel itself is quite refined, and the rooms were nice and spacious. The customer service was great. Only things that can make it better would be that breakfast addition
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Opening Hours
| Sunday | Open 24 hours |
|---|---|
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |