Aqua-Tots Swim School Orland Park provides year-round indoor swim lessons for children starting from four months old, emphasizing water safety and skill development in a fun, safe, and family-friendly environment.
The indoor pools at Aqua-Tots Swim School Orland Park are typically heated to a comfortable 90 degrees Fahrenheit (32 degrees Celsius), ensuring a warm and pleasant experience for swimmers of all ages, particularly infants and young children.
What are people saying (AI review summary)? The reviews for Aqua-Tots present a mixed but generally positive picture, with some significant negative experiences. Many parents praise specific instructors like Coach Nathan for his patience and kindness with special needs children, Sam for being great with toddlers, and Mariam for her professionalism and effectiveness in helping kids progress. The front desk and general staff are often described as friendly, welcoming, professional, and attentive, sometimes greeting children by name. However, some parents report extremely negative experiences, citing instructors who were visibly annoyed, rude, impatient, yelled at, or rolled their eyes at young children who lost focus, leading one family to switch to a different swim school. One reviewer had a particularly poor first-time experience, mentioning a lack of welcome, guidance, or engaging instruction from a specific instructor named Maribel Pedraza, advising other parents to avoid the facility, especially for children under 10.
Reviews
Coach Nathan is amazing with my special needs child. She can be quite challenging and he has been very patient and kind with her. The front desk is also very friendly amd greets us when we arrive.
Had a terrible experience here with my 4 year old. The swim teachers would be visibly annoyed and incredibly rude when kids would lose focus. They would roll their eyes, yell at them, and freak out on them. After 4 weeks - we left & decided to go to Bear Paddle swim school. Not only are those swim teachers more kind & considerate of the kids, they also seem like they’re teaching them more than this school did. The swim teachers really need to be evaluated with how they work with young kids. However, I would like to add that Sam is great with the toddler group. If my 4 year old wasn’t treated so badly by the other instructors, we would’ve kept my 2 year old in Sam’s group.
My kids have regularly been attending Aqua Tots for almost a year now and I couldn’t be more proud of them and even more grateful for the support and professionalism of the staff working there! One of their amazing instructors that helped rank them was Mariam, who worked with me and my kids every step of the way to ensure that they would achieve the next ranking of their learning.
We just started lessons at Aqua-Tots and have been so impressed with the entire experience so far! The staff is incredibly friendly and welcoming. Every time my child walks through the door, she lights up when they greet her by her name! I cannot wait to watch my child grow and continue her swimming journey
DO NOT TAKE YOUR CHILD HERE—TERRIBLE EXPERIENCE! Today was my child’s first swim assessment at this facility, and I am beyond disappointed. From the moment we arrived, there was no warm welcome, no guidance, and absolutely no effort to make us feel comfortable as first-time visitors. No one offered a tour, explained the process, or even attempted to provide basic customer service. The swim instructor, Maribel Pedraza, was shockingly unenthusiastic and impatient. There was no energy, no encouragement, and no effort to make the lesson engaging or fun. For a place that’s supposed to teach young children, I expected much more warmth and care. Instead, my child was met with indifference, making this experience not just disappointing but frustrating. I strongly advise parents to look elsewhere, especially if your child is under 10. This facility clearly does not understand how to create a positive, supportive environment for young swimmers. Save your time and money!
| Sunday | Closed |
|---|---|
| Monday | 3:00 – 7:30 PM |
| Tuesday | 9:00 AM – 7:30 PM |
| Wednesday | 9:00 AM – 7:30 PM |
| Thursday | 9:00 AM – 7:30 PM |
| Friday | 9:00 AM – 6:50 PM |
| Saturday | 9:00 AM – 2:30 PM |
You may also like