Sports Activity Location
Swimming Pool

RecPlex

420 Dempster St, Mt Prospect, IL 60056, USA

445 Reviews

About

Recreation complex featuring an indoor track, as well as facilities for swimming, dancing, and racquetball.

The aquatic center at the RecPlex typically maintains its lap pool at a cooler temperature, generally around 80-82°F (26.5-27.5°C) for active swimming. The warm water pool, ideal for therapy, lessons, and younger swimmers, is usually kept warmer, approximately 88-90°F (31-32°C). Additionally, a whirlpool or spa is typically heated to around 102-104°F (39-40°C) for relaxation. These are typical operating temperature ranges.

What are people saying (AI review summary)? The RecPlex fitness center receives mixed reviews, highlighting both strong positives and serious negatives. Many patrons praise the friendly and delightful front desk staff, specifically mentioning Claudia and Doe, for their exceptional customer service, warm smiles, and ability to make visits enjoyable. The facility is commended for its affordability, cleanliness, and being well-maintained with minimal crowding for equipment. Amenities like the pool (for laps and kids), indoor walking path, and affordable personal training programs are also appreciated. However, there are significant complaints regarding unprofessional and aggressive staff behavior. Multiple patrons recount instances of being falsely accused of taking pictures of children, with staff reportedly yelling, being rude, dismissing explanations, and refusing to verify claims, leading to feelings of offense and disrespect. One front desk staff member, Becky, was specifically named for being disrespectful and giving attitude.

Location

Gallery

Amenities

  • Accepts Credit Cards
  • Accessible Entrance

Reviews

Listing Reviews
cedric johnson April 23rd, 2025
cedric johnson

I have been a patron of the RecPlex fitness center for a number of years. There are 3 reasons I've been working out there for so long: 1)-Claudia /Front desk 2)-Doe/ Front desk 3)-prices Claudia- She is so delightful and her laugh is contagious. Her customer service is phenomenal. Doe- She has such a warm smile and one of the most polite ladies you will ever come across. These women are amazing and make my visits so much more enjoyable.

joe January 29th, 2025
joe

I have been working out for multiple years at rec , and was accused of taking pictures of kids swimming, because i was using my phone by the window looking down to the pool. The manger of the pool came up to me yelling accusing me and my friends, very unprofessional and I told them to check the camera and they said it does not matter and to not use ur phone by the window even though we are in a public place, I also told them they can check my phone and they said they do not care. and were extremely rude, horrible place. the lady told me she is probably having a bad day that is no reason for her to be acting like this and yelling in front of everyone, they should have more patience and know how to talk to customers and teenagers. I am very offended and feel sick because of this situation.

Piotr Topor April 18th, 2019
Piotr Topor

Good clean gym, it's never to crowded so wait time for equipment is very minimal. Locker room and showers are well maintained. Very nice pool for swimming laps as well as a kids pool. Indoor walking path is great for the winter months. Basketball ball courts available but I have not used them. Personal training programs are adorable with experiance trainers that design a workout plan just for you. They have plenty of group classes and many different membership types. Overall I'm very happy with my membership and Experience here unlike some other gyms I've been a member of. Definitely recommend you give it a try, day passes are available.

viola sadiku January 29th, 2025
viola sadiku

horrible staff, accusing me of taking pictures of kids for having a phone out upstiars in the gym. Everyone has there phones out while working out. I didn’t even have it out i was with my cousins talking. lady comes up very aggressively accusing us of doing that. I’m 18 young girl that doesn’t make sense for me to take pictures of little kids. I go downstairs to complain because i don’t take that lightly. the staff downstairs front desk is giving me attitude and talking very disrespectful with me because she said she doesn’t know me and who i am when i clearly have a gym membership there. and tells me are you even working out and that im not wearing workout cloths. she was acting super childish and so disrespectful. her name was becky works front desk.

Ryan Schneider September 18th, 2016
Ryan Schneider

We've fine a few of the kids' park district activities here. It's a nice facility.

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Opening Hours

Sunday 7:00 AM – 4:00 PM
Monday 6:00 AM – 9:00 PM
Tuesday 6:00 AM – 9:00 PM
Wednesday 6:00 AM – 9:00 PM
Thursday 6:00 AM – 9:00 PM
Friday 6:00 AM – 9:00 PM
Saturday 7:00 AM – 4:00 PM
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