About
Aqua-Tots Swim School Coppell is an indoor swim facility located in Coppell, TX, dedicated to teaching children how to swim through various age-appropriate programs. They offer year-round swim lessons in a safe and controlled environment, focusing on water safety and swimming skills.
The indoor, heated pools at Aqua-Tots Swim School Coppell are maintained at a comfortable 90 degrees Fahrenheit (32 degrees Celsius).
What are people saying (AI review summary)? Aqua-Tots receives high praise for its dedicated and caring instructors, such as Coach Christopher and Coach Isabella, who are noted for their patience, encouragement, and ability to make learning fun and effective, leading to significant progress and a love for water among children. The flexible scheduling and generally cooperative staff, including kind and professional receptionists, are also frequently highlighted as positive aspects, with small class sizes contributing to individual attention. However, multiple negative experiences are reported regarding specific staff members; Rachel at the front desk is repeatedly described as rude and impolite, and a manager's unhelpful attitude also negatively impacted some customers. Furthermore, concerns were raised about operational inconsistencies, including frequent coach changes that hinder progress, and allegations of deliberately prolonging children's learning to collect more fees.
Location
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Amenities
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Accepts Credit Cards
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Accessible Entrance
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Accessible Restroom
Reviews
Listing Reviews
June 13th, 2025sushmitha reddy
We love Aqua-Tots! I can’t thank the coaches enough—all of them deserve recognition. Their patience and encouragement helped my toddlers. It’s been amazing to see my child grow to truly love the water. Grateful for such a dedicated and caring team! The flexible scheduling is a lifesaver. Huge thanks to Coach Christopher—favorite for all my 3 kids!!! Amazing team, caring environment, and real progress. Highly recommend!
April 8th, 2025Sameeran G
This is a fantastic spot for children to learn swimming. The instructors are skilled and create a safe, encouraging environment that helps kids feel comfortable in the water. One of the standout features is the flexibility in class timings, which makes it convenient for parents to choose slots that fit their schedules. The staff is cooperative and attentive, always willing to accommodate special requests or make adjustments when needed. Overall, it's a well-managed facility that prioritizes both learning and customer satisfaction.
August 8th, 2025Susan Sam
Rachel- front desk person- Very bad experience with front desk person named Rachel. Instead of helping us answering questions, she was very rude, not letting me talk and cutting me off while speaking. She was raising voice constantly impolite.Aquatots please don’t keep someone impolite at the front desk. This is my fourth time I am experiencing this attitude from Rachel. Managers should do something about this behaviour so that customers won’t feel bad when trying to speak.
October 10th, 2024Juliya Preetham
I enrolled my kid in a 30-minute group lesson at Aqua Tots Swim School, which had 4 kids per class—a nice balance for individual attention while still promoting group interaction. Coach Isabella is an excellent swim instructor with a strong ability to engage with kids and make learning fun. She is patient, attentive, and provides clear instructions, ensuring each child gets the attention they need to improve their skills. Her positive attitude and encouragement help boost confidence in the water. Overall, Isabella’s teaching style is both effective and enjoyable, making her a standout coach at the swim school. The receptionists were exceptionally kind, helpful, and professional, making the check-in process smooth and welcoming. Unfortunately, my experience was significantly affected by the rude and unhelpful attitude of the manager. Despite the great service from the other staff, the manager’s lack of courtesy and willingness to assist put a damper on the overall experience. If not for this, the school would be an ideal choice for swim lessons.
March 18th, 2025ajay kumar
Avoid this establishment. They dont have any control on their operations. They change the coaches everyweek and that will impact your kids progress . They will go to any extent to keep your kid in the same level so that they can collect more money. I bet the kids will graduate from middle schools before they get out of this school.
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Opening Hours
| Sunday | Closed |
|---|---|
| Monday | 10:00 AM – 8:00 PM |
| Tuesday | 10:00 AM – 8:00 PM |
| Wednesday | 10:00 AM – 8:00 PM |
| Thursday | 10:00 AM – 8:00 PM |
| Friday | 10:00 AM – 8:00 PM |
| Saturday | 9:00 AM – 2:00 PM |