Club-like fitness destination featuring group classes, an indoor pool and a sauna.
The Club at Woodbridge maintains specific temperatures for its heated indoor pools: the lap pool is kept at 82°F (28°C), the instructional pool at 86°F (30°C), and the therapy pool at 92°F (33°C). The indoor water park also features heated pools.
What are people saying (AI review summary)? Reviews for The Club are mixed, with long-term members often praising the friendly, knowledgeable, and motivating fitness instructors like Alex, Trish, and Keith, as well as the variety of classes and updated equipment. They appreciate the welcoming staff and generally clean, uncrowded facility. However, significant negative feedback exists regarding customer service, particularly concerning membership pauses or cancellations, where staff like 'Patty' were criticized for a lack of empathy and rigid enforcement of policies (which some found to be non-existent) when members were injured. Other major concerns include facility conditions, such as 'grotesque' pool water and poor lighting in the 'Swimfants' program, and untrained instructors. Safety and supervision are also issues, with complaints about unregulated and offensive behavior on the basketball courts, staff wearing headphones and ignoring dangerous situations, and a general lack of enforcement regarding member etiquette like wiping down machines and re-racking weights. Some members feel the high membership cost is not justified given these issues and would not recommend it, especially for children.
Reviews
I have been a member of The Club for many years now and have had nothing but positive experiences with the facility and staff. All of the fitness instructors are friendly, knowledgeable and great at motivating you to be your best. Alex, in particular, has helped me to achieve my fitness goals and motivated me beyond what I thought I was capable of. Trish and Keith have a wealth of knowledge and experience and are always available to share it with you. The staff, from the front desk to the cleaning crew are friendly and welcoming. Overall a great place to work on your fitness goals.
I joined this club a year ago after a friend recommended it while I was searching for a badminton court nearby. I was hesitant at first — they didn’t have proper courts, just repurposed racquetball spaces — but I gave it a shot. Fast forward to recently: I injured my back and called the front desk to pause my membership for a month. They transferred me to someone named Patty from finance. I explained my condition, but she insisted it couldn’t be done over the phone or online — only in person — claiming it was “in the contract.” I told her I could barely walk, but she showed zero empathy. Her response? “If you can go to physiotherapy, you can walk into the club.” Seriously? At that point, I asked to cancel my membership. She didn’t hesitate — just said I still needed to come in to sign the paperwork. I had to get my wife to drive me there just to end my membership. After a full year of loyalty, I was shocked at how quick they were to let a member go over a policy that, turns out, doesn’t even exist. For a customer-focused business, the lack of compassion was truly disappointing.
I've been a member of the Club for about 10 years. It never gets crowded to the point where you can't get on a machine, the equipment is constantly updated, and the facility is clean. I especially love the variety of classes and great instructors. One of my very favorite classes is Les Mills Combat taught by Trish. The motivation & energy that she brings is unreal! I leave that class exhilarated and feeling great! I recommend this fitness facility & everything they have to offer! And don't forget to take the Combat class with Trish!!
We were pretty excited about bringing our son here for the Swimfants class. We tried it and unfortunately we will not be returning. The pool water is grotesque, the lighting in the room is very low and the high school kids they hire to conduct the class leave a great deal to be desired. They don’t seem properly trained or managed. We opted for Aqua-Tots in Clark and wow what an upgrade from this location. I highly recommend someone in leadership audit the Swimfants class and find ways to better serve your patrons. Now I know why people signed up and never returned. Have some pride in dignity in what you do here. Serve with excellence.
Three Reasons Why This Gym Is Unsafe/Absolutely Not Worth The Money It Asks For Membership— 1. The myriad complaints of the basketball court are warranted, but I will bolster these by adding a frequent and disturbing occurrence—there was a SHIRTLESS man “coaching” two girls (he was shirtless for no reason, he never actually touched the ball or played), hurling insults at them for the duration of my 45 minute training period on the turf. I could pair this some other wildly offensive things being yelled nearly 100% of the time I was there that go completely unregulated by the staff that is responsible for doing so, which brings me to number 2– 2. The staff who is responsible for cleaning and maintaining—I guess—safety in the gym, particularly at night, always has personal headphones in. Anytime I attempted to speak to him, or even say hello, or a very “funny” situation in which a couple of younger kids were doing an exercise wildly wrong using the landmine in an overtly dangerous way to themselves and others—the employee with the headphones on just walked by them. 3. In an effort to respect the gym, I always wiped down the 4 machines/areas that I used in my time here. Save for maybe 3 people, I was the only one doing this, reracking weight correctly. I put this as number 3 because I expected this, although a gym charging this much should absolutely do better to regulate this. This is something that can definitely be improved even if your employees have headphones on while they are working. Free for all environment, particularly by the basketball court. The nearly $100 price tag does not warrant what I saw in my short time training here. As a person that trains nearly exclusively at a nearby American Legion due to my work and schedule, I decided to give a public gym a shot. This was a terrible experience— as I’ve had the same experiences training at The Club at Woodbridge as I did doing calisthenics for free at Branch Brook Park in the north ward of Newark. I would not feel safe letting children train here.
| Sunday | 6:30 AM – 7:00 PM |
|---|---|
| Monday | 5:30 AM – 11:00 PM |
| Tuesday | 5:30 AM – 11:00 PM |
| Wednesday | 5:30 AM – 11:00 PM |
| Thursday | 5:30 AM – 11:00 PM |
| Friday | 5:30 AM – 10:00 PM |
| Saturday | 6:30 AM – 7:00 PM |
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