Aqua-Tots Swim School Oklahoma City, located at 8405 N Rockwell Ave, Oklahoma City, OK 73132, USA, offers year-round swim lessons for children of all ages, starting from 4 months old. They provide comprehensive, safety-focused swim instruction with certified instructors, aiming to teach water safety and swimming proficiency through a structured curriculum.
The pools at Aqua-Tots Swim School are consistently heated to a comfortable 90 degrees Fahrenheit (approximately 32 degrees Celsius) for optimal learning and comfort.
What are people saying (AI review summary)? Reviews for Aqua Tots present a mixed picture, with strong praise for swim instruction contrasting sharply with severe safety concerns. Many parents commend the patient, well-trained instructors and the streamlined program, noting significant improvement and confidence in their children's swimming abilities. The environment, heated pool, and helpful scheduling staff also received positive feedback. However, serious criticism centers on safety, specifically an inadequate instructor-to-toddler ratio (1 instructor for 4 non-swimming toddlers), which reportedly led to a near-drowning incident where a child was unnoticed underwater. Reviewers expressed alarm over the lack of lifeguards, assistant instructors, or whistles, deeming the facility unsafe. The management's response to such incidents was also criticized, and some mentioned unsanitary conditions.
Reviews
We have been thoroughly impressed by this Aqua tots team. Our 3 kids (age 4, 6 &7) have joined for 3 classes per week & have grown by leaps and bounds in their swimming abilities. Our 4 year old was more timid at first but the teachers were incredibly patient & great with kids. Now she loves class & is an independent and confident swimmer. The program to teach swim technique is streamlined. Each coach is trained well & our kids know what to expect from each class. Though the classes are group classes, each kid gets to be challenged individually & they give positive and valuable feedback after each class. The staff have also been so helpful with scheduling classes, a difficult task at times for a family with 3 kids. I would recommend Aquatots to any family looking to help their kids learn & be confident swimmers
The facility was very unsanitary. 1 instructor to 4 toddlers that can't swim? No on duty lifeguard or assistant instructors in case of an emergency. No whistles for alertness. This place is not safe.. I was on edge the entire session because the instructor turned her back on 3 squirming toddlers while working with 1. My son was DROWNING for at least 10 seconds if not longer… I'm literally crying this was the worst experience ever. & not one employee asked if I was okay after such an horrific accident. I will be reporting this to parks & recreation and everywhere else I need to.
The environment, the heated pool, and the overall feedback are exceptional. We feel valued and are delighted that our daughter will excel in aquatic activities. Additionally, this experience has instilled confidence in both my wife and me to navigate the water with her.
Excellent Swim Instructors and staff! My kids' swim proficiency is amazing, especially compared to other swim programs. They enjoy coming as well❣️ Thanks to Priscilla, Ella, Thompson, Amber, Summer, Jessica, Cameron and Montana!
Per the schools response: The school general manager was fully aware of the dangerous situation and near drowning. She called to offer the parents "a couple of months free!". The parents emphatically declined! There is nothing to discuss further. See other reviews with the same experience. Just sort by lowest reviews. Only 1 instructor for 4 toddlers which allowed a child to slip underwater, unnoticed on Saturday! Parents were banging on the viewing window to get the instructors attention. There should always be a spotter on the top watching the toddlers while the instructor's back is turned working with another child. Our grandkids will never return!
| Sunday | Closed |
|---|---|
| Monday | 9:00 AM – 8:00 PM |
| Tuesday | 9:00 AM – 8:00 PM |
| Wednesday | 9:00 AM – 8:00 PM |
| Thursday | 9:00 AM – 8:00 PM |
| Friday | 9:00 AM – 8:00 PM |
| Saturday | 9:00 AM – 2:00 PM |
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