About
Retailer known for selling swimming pools and spas.
As The Pool Place primarily functions as a retail store for pool supplies and a service center for pool maintenance and repair, rather than a public swimming facility, there are no specific pool temperatures publicly available for on-site pools.
What are people saying (AI review summary)? The Pool Place receives commendation for its helpful and knowledgeable staff, particularly Sam and Kelly, who provide excellent advice on pool and hot tub chemistry and water balancing. Customers appreciate their warm greetings, fair prices, and consider it a convenient "one-stop shop" for their chemical needs. However, one significant negative experience detailed issues with the repair and support for an expensive item (Dolphin S400) after its warranty expired. This customer reported repeated failures, a lack of computerized records leading to poor service tracking, and an unhelpful owner, ultimately requiring direct intervention from the product manufacturer. The review mentioning 'Head Stones' appears to be unrelated to the pool business and has been excluded from this summary.
Location
Gallery
Amenities
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Accepts Credit Cards
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Accessible Entrance
Reviews
Listing Reviews
June 19th, 2025shane rice
Very cool people and they do Head Stones for Memories of the Past or Present 🎁 😉
March 10th, 2025Fred Hageman
We bought a $1,700 Dolphin S400 from here three years ago. The first 2 years was great, during the warranty period. Now, it's been in the shop at least 5 times; 3 times this week. A new motor gear, active bush gear, front wheel and front wheel bushing were replaced this week. It is still not working. Now they want $479 plus tax for a new motor! The Pool Place is NOT computerized, so they have no idea on any of the paperwork or specifics of my unit. Unreal! I called the factory direct myself (Maytronics) and they are helping me! Free shipping to their repair facility. NO HELP FROM THE DEALER--NOT EVEN AN EFFORT! Beware--Make sure your dealer has your best interests in mind, can service what they sell and is sophistacted enough to track sales! Only bright spot here is "Sam" who works at The Pool Place--very polite. The owner however, said "do what you have to do." So, I am!
September 9th, 2025eric henderson
Always helpful with pool chemistry. Fair prices
May 10th, 2025James Diel
Always helpful, knowledgeable and give great advice. I feel lucky they are my local pool place
October 21st, 2024Stan Hill
Great Support and advice for your Hot Tubs and pools! We turn to Sam & Kelly at The Pool Place on Missouri Flat Road for all our hot tub supplies and their expertise in maintaining our water balanced. After trying Bull Frog app (fail) I can go to them to maintain our water balanced … or to correct it after I have seemed to fail on keeping it balanced correctly. Always a warm greeting & great advice. You’re “one stop shop” for your water balancing and chemical needs!
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Opening Hours
| Sunday | Closed |
|---|---|
| Monday | 9:00 AM – 4:00 PM |
| Tuesday | 9:00 AM – 4:00 PM |
| Wednesday | 9:00 AM – 4:00 PM |
| Thursday | 9:00 AM – 4:00 PM |
| Friday | 9:00 AM – 4:00 PM |
| Saturday | 9:00 AM – 4:00 PM |
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