About
The Palo Alto Family YMCA, located at 3412 Ross Rd, Palo Alto, CA 94303, USA, is a comprehensive community center offering a wide range of programs and facilities for all ages. It typically includes a fitness center with cardio and strength equipment, group exercise studios, a gymnasium, and aquatics facilities with multiple pools. The YMCA focuses on youth development, healthy living, and social responsibility, providing amenities such as childcare, swim lessons, personal training, and various fitness classes for individuals and families.
The Palo Alto Family YMCA features two main pools: the Recreational Pool (also known as the Family Pool) is maintained at approximately 84-86 degrees Fahrenheit, while the Lap Pool has a temperature of about 80-82 degrees Fahrenheit.
What are people saying (AI review summary)? The facility is widely praised for its friendly, welcoming, and knowledgeable staff, including front desk personnel, instructors (especially for yoga and swimming), and lifeguards, fostering a positive and supportive community atmosphere. Reviewers appreciate the clean environment, a good variety of classes, and extensive exercise and weight equipment, along with amenities like warm swimming pools and a basketball court. The swim lessons, in particular, are highlighted for their effectiveness and the instructors' dedication. However, some concerns were noted regarding dated gym equipment and a significant negative experience involving an unapproved automatic renewal of a membership after a hold, leading to charges for unused services and a refused refund.
Location
Gallery
Amenities
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Accessible Entrance
Reviews
Listing Reviews
July 8th, 2025Denise Brohm
Highly recommend! Great variety of classes offered throughout the day, but I especially recommend the yoga classes, such a great way to unwind! The instructors are kind, welcoming, and knowledgeable and the whole atmosphere feels positive and supportive. The facilities are clean, and the front desk staff were super helpful with making the registration process easy. Definitely a great place to recharge and feel part of a community.
May 28th, 2025Brian M
The front desk personnel are super nice. The gym equipments were dated. I put membership on hold but automatically came off without notifying me and I was then charged automatically for couple months. The manager refused to refund even I didn’t use the service at all during the period.
May 7th, 2025Shengyi Pan
We go swimming a lot in this facility. The environment is clean, safeguard is friendly and professional. Most importantly, the water is warm so my son and me both feel very comfortable.
March 13th, 2025Andy Wohn
The level of variety of exercise and weight equipment is amazing. They pretty much have everything aside from a row machine. Lockers and facilities are great, and the basketball court is a major plus. Definitely enjoy going here in the mornings for my workouts.
March 13th, 2025Mari Chikvaidze
To the Wonderful Staff at YMCA, I wanted to take a moment to express my heartfelt gratitude and admiration for the outstanding experience my family has had with your team. From the moment we walked through the doors, we were greeted with warm smiles and a genuine sense of inclusiveness that made us feel right at home. Your friendliness and dedication to creating a welcoming community are truly commendable. I also want to highlight the effectiveness of your swim lessons. My 5 and 9-year-old children have both made remarkable progress under the guidance of your exceptional swim instructors. Their willingness to go the extra mile, ensuring each child feels confident and supported in the water, has made a significant impact on their swimming skills and overall enjoyment of the lessons. Thank you for fostering such a positive and nurturing environment. Your commitment to excellence shines through in everything you do, and we are so grateful to be a part of this wonderful community. With appreciation,
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Opening Hours
| Sunday | 9:00 AM – 4:00 PM |
|---|---|
| Monday | 6:15 AM – 9:00 PM |
| Tuesday | 6:15 AM – 9:00 PM |
| Wednesday | 6:15 AM – 9:00 PM |
| Thursday | 6:15 AM – 9:00 PM |
| Friday | 6:15 AM – 7:00 PM |
| Saturday | 8:00 AM – 4:00 PM |
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