THE HEIGHTS: The Richmond Heights Community Center

About

Community gym featuring an indoor pool plus a weight room and a basketball court.

The Leisure Pool at THE HEIGHTS is maintained at approximately 85°F (29.4°C), and the Lap Pool is kept at approximately 80°F (26.7°C).

What are people saying (AI review summary)? The gym is highly praised for its extensive variety and abundance of equipment, including numerous free weights, machines, squat racks, a turf area, and diverse cardio options, all considered a great value. Members frequently commend the clean, well-maintained facilities, the excellent pool with a steam room and sauna, and the convenient co-location with a library. Positive experiences are noted with some front desk staff and specific classes like senior water aerobics. However, areas for improvement include the need for more frequent and thorough deep cleaning of cardio equipment, particularly upstairs where cleaning staff are less visible. Additionally, the requirements for a one-day non-resident pass are deemed overly strict. A significant point of criticism was directed at a specific, exceptionally rude front desk employee named Kent/Ken, whose behavior severely impacted the customer service experience for multiple patrons.

Location

Gallery

Amenities

• Accepts Credit Cards
• Accessible Entrance
• Accessible Restroom

Reviews

Listing Reviews

February 12th, 2025

Kenzie Red

Makes me stay peachy 🍑😇I like it! My son loves it! Love the stretching area and has really all the free weights and machines a fitness person could want. The front desk men and women are always super nice and greeted with a smile. 2 recent closures but Atleast you guys admit there’s an issue close for a day - fix it - and reopen. Also the cardio equipment especially the stairs and honestly a lot could use a deep cleaning weekly. I never see workers upstairs so not sure if or when things are cleaned. I just bring a towel and also wipe down equipment before. Also take a shower right after ! But I think everyone should be doing that lol anyways enjoy the positive vibes. 🤍💕💕🫶🏼🙌🏻

August 30th, 2025

Andrew Barnes

Really clean, well-maintained place (I've been here before), but a one day non-resident pass should not mandate a form including mandatory phone number and email on top of address, and a piece of mail on top of a driver's license. Give me a break, this is a gym, not Fort Knox.

July 11th, 2025

Rebecca Asbury

Great gym and pool, clean and well maintained. My mom loves the senior water aerobics class with Terry. Convenient that the library is in the same building. Memberships are a great deal if you go regularly!

June 12th, 2025

N M

The elderly man working the front desk early in the morning of 6/11/25 has earned this facility a one star rating. I believe he said his name was Kent, or Ken. Shockingly rude from the start for no reason. The facility seemed nice and clean and I was inquiring about membership and he behaved as if I was bothering him and wasting his time. The attitude this man exuded was not only directed at me but also a sweet elderly woman working with two disabled children. He has no business being behind a customer service desk. Perhaps a position where he does not have to interact with people would be more suitable.

June 25th, 2025

Rich Polzin

You won’t find a gym with a wider variety and more plentiful amount of equipment for the price. Several squat racks and platforms, turf area, lots of cardio equipment and free weights and machines. And the indoor pool has a steam room and a sauna too. Highly recommend to anyone in search of a new gym.