KIDS FIRST Swim School - Frederick, located at 5500 Buckeystown Pike Unit 0623, is a dedicated facility offering specialized swim lessons for children, infants, and adults. It features a modern, indoor environment designed to provide a safe and effective learning experience, focusing on water safety and swimming proficiency through structured programs.
The facility maintains its pools at a consistently warm temperature of 90 degrees Fahrenheit, ensuring a comfortable and inviting environment for all swimmers, especially beneficial for infants and young children.
What are people saying (AI review summary)? The reviews for the facility are mixed. Positive feedback highlights the heated pool, warm pool room, and new paint, making it a great all-season swim lesson location, especially for children. However, several negative points are raised, including severe criticisms about facility cleanliness, unsanitary conditions, poor air circulation, and the need for renovations. There are also complaints about a decline in quality following a staff revamp and a very serious accusation regarding an employee being fired after a medical emergency without anyone checking on her. While coaches receive praise, the overall state of the facility and management issues are causing long-term customers to leave.
Reviews
Severely disgusted. My daughter got fired from there today after she had a medical emergency that not one of them even went to check on her. I even called ahead thinking that I wouldn’t have to spell out to go check on their employee. Then she gets a text message firing her. Absolutely disgusted
This is such a nice facility. The new paint done looks amazing, and the pool room is always warm and comfortable. My daughter hates cold water, but the pool is heated so she loves going to swim class every week.
Great all-season swim lesson facility. The pool is HEATED which is very hard to find in the winter and even when I walk my daughter out, the air in the pool room is warm. My daughter never complains about it being too cold. I would highly recommend this facility and this program. We've had a wonderful experience.
it started more like a 4 star facility, but with entire staff revamp its going down south.
5 STARS for all coaches! But the facilities are ZERO! This place must be closed out till they renovate it again. No air circulation for inside pool, bathroom and showers are dirty and it’s just unhealthy for kids. Special thanks for Ms. Shannon that we have heard she’s leaving with Ms. Shelby and Margaret. I have two kids that signing up for past 7 years and we won’t do that again! Enough is enough!
| Sunday | 9:00 AM – 6:00 PM |
|---|---|
| Monday | 10:00 AM – 8:00 PM |
| Tuesday | 10:00 AM – 8:00 PM |
| Wednesday | 10:00 AM – 8:00 PM |
| Thursday | 10:00 AM – 8:00 PM |
| Friday | 10:00 AM – 8:00 PM |
| Saturday | 9:00 AM – 8:00 PM |
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