About
Clean pool facility for lessons and other activities, complete with friendly staff.
The pools at Five Star Swim School - Lehigh Valley are consistently heated and maintained at a comfortable 90 degrees Fahrenheit (approximately 32 degrees Celsius) throughout the year.
What are people saying (AI review summary)? Five Star Swim receives mixed but generally positive feedback. Many reviewers praise the kind, patient, and excellent instructors who are effective in acclimating hesitant swimmers and working well with children. The facility is noted for being clean, offering a saltwater pool, maintaining a good staff-to-student ratio, and having a supportive manager (Kaitlyn) who significantly enhances the overall experience. It's also highly recommended for birthday parties due to friendly and responsive staff, a well-organized setup, and kids having a blast. However, some criticisms include inconsistent instructor quality, particularly for younger children who may not receive proper correction or instruction, high staff turnover making it difficult for children to adapt and progress, lessons occasionally being shorter than the advertised time, and instructors sometimes spending too much time chatting, leading to children sitting idle.
Location
Gallery
Amenities
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Accepts Credit Cards
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Accessible Entrance
Reviews
Listing Reviews
June 25th, 2025Amalia Luna
I’ll give them 3 stars because for the most part, there are some positives to this facility. They are pretty clean, and there’s only about 2 good instructors. Unfortunately, those are the ones who swim with the olderish kids, where they don’t have to teach them much. That’s a downfall. I needed both of my kids to learn from the smallest starting steps. For the remaining instructors, they are really young. Not that there’s anything wrong with that, but they don’t work well with the younger age group. They don’t teach them what they are doing incorrectly, and fix it so they can actually learn. All they do is let them “swim” to the wall and then have them turn around to come back, and that’s it. That’s the lesson you pay for. The turnover for the instructors is another down fall, there is always someone different. It’s hard for your child to get accustomed to someone, and it’s hard for each new instructor every week to know where the child still may need some developments. My daughter either had someone new, or had someone that I specifically asked for her not to be scheduled with, because she never helped her swim. Never instructed on something as small as kicking properly. Once that was recorded, this same instructor would always look at me and point to the newer instructor, telling them who I was. Very childish, but it is what it is. You pay for 30min, you are lucky to get a full 25 minutes. By the time they start it’s 5 over, and they always, ALWAYS finish 2 minutes earlier. I gave it 4 months, hoping for some changes but nothing. And the talking……. they spend SO much time just chatting the kids spend such a long time just sitting around. No one saying you can’t talk with your peers, but taking so much time away from a paying customer, and the kids are literally just sitting there for minutes on end, is a little absurd.
April 26th, 2024R.F. Thompson
Two of our grandkids, age 3 and 6, go to Five Star for swimming lessons once a week. There are never too many kids for an instructor. The children and parents appreciate the salt water rather than chlorinated. Always plenty of instructors and staff.
September 24th, 2023Niki Dupree
We spent two months at Five Star Swim doing lessons this spring in preparation for summer fun! I had seen a couple families I knew going there and was so excited for the opportunity to try them out! The instructors were so kind and patient with even the most hesitant of swimmers and I truly appreciated their efforts in acclimating my kids to being on the water more. Halfway through our time, there was a switch in managers and Kaitlyn absolutely leveled up our experience to a true five stars!! She is always so friendly and welcoming to everyone and truly pays the most attention to ensure every kid is having the absolute best time!! We enjoyed our time at Five Star so much and are so thankful for the skills we learned and got to show off all summer long, see you back in the fall! Paid for experience.
February 25th, 2025Holly Stephans
We had our son’s birthday party here and it was great! The staff were very friendly and responsive to any questions I had. The party room was perfect and all set up when we got there. The staff continually checked on us to see if we needed help with anything or needed any additional party supplies. The kids had an absolute blast swimming in the pool. Such a fun party idea for winter birthdays, highly recommend!
March 27th, 2025Caitlin Young
Excellent instructors that are great with kids. My toddler was apprehensive to get in the water and after just 1 lesson, she was excited and eager to participate. Highly recommend!
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Opening Hours
| Sunday | 9:00 AM – 4:00 PM |
|---|---|
| Monday | 3:00 – 8:00 PM |
| Tuesday | 3:00 – 8:00 PM |
| Wednesday | 3:00 – 8:00 PM |
| Thursday | 3:00 – 8:00 PM |
| Friday | Closed |
| Saturday | 9:00 AM – 4:00 PM |
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