Goldfish Swim School - Cypress is a premier swim school located at 24310 US-290 Suite 100, Cypress, TX, dedicated to teaching children life-saving swim skills in a fun and safe environment. It offers a unique curriculum, small class sizes, and a vibrant, tropical-themed atmosphere designed to make learning to swim an enjoyable experience for kids of all ages and skill levels.
The pools at Goldfish Swim School are consistently maintained at a comfortable 90 degrees Fahrenheit (approximately 32 degrees Celsius), providing an ideal and inviting environment for children to learn and practice swimming.
What are people saying (AI review summary)? Overall, Goldfish Swim School, particularly the Cypress location, garners significant praise for its beautiful, clean, and vibrant facilities, including a pristine pool. Reviewers frequently commend the staff for being amazing, friendly, welcoming, attentive, and professional, ensuring a memorable experience for the whole family. Specific appreciation is noted for instructors' patience, encouraging demeanor, and inclusivity, especially with children who have special needs. Lessons are described as creative and fun, helping children develop a love for swimming. One review highlighted exceptional customer service from a manager, Michelle, who expertly resolved a registration issue with kindness and professionalism, leading to a strong intent to enroll. However, there was one negative experience where potential customers found the staff unwelcoming and unprofessional during an initial visit, causing them to seek other swim schools.
Reviews
The Cypress location is my favorite because the school is beautiful, the pool is pristine and the attention from the staff is just amazing! Whether you are being greeted, guided through a class, or enjoying family swim, everyone goes out of their way to make the experience memorable for the whole family. The lessons are creative and so much fun, I have watched my little one fall in love with swimming and am very thankful for this important experience - Highly recommend this Goldfish Swim School!
We had a bit of a rocky start when we showed up for Family Swim on Friday, not realizing that advance registration was required. I messaged them ahead of time and was mistakenly told by a call center representative that we could just show up and pay on the day—unfortunately, that wasn’t the case. To make things more complicated, we arrived with another family, only to find out that not only were we unregistered, but they were also closing early that day. Enter Michelle, the manager, who completely turned the situation around. She was incredibly kind and accommodating—she allowed both our families to swim for 30 minutes and didn’t even charge us. It was clearly an inconvenience to her and the staff, but she handled everything with such grace and professionalism. Her customer service was truly top tier, and she made us feel welcome even under less-than-ideal circumstances. Because of her kindness and how well she handled the situation, I’m genuinely looking forward to coming back and enrolling my kids in lessons here. Thank you, Michelle!
Highly recommend Goldfish Swim School - Cypress! Everyone is so friendly and welcoming. They are patient, encouraging and inclusive of our 3 year old autistic son! We are so grateful for this team!
I love this place. It's really nice, clean, and vibrant. I appreciate how attentive the instructors are making sure my kids have fun while leaving and I appreciate the weekly goodies the staff provides for the kids to take home. Overall 20/10 recommend.
Planning to enroll our toddler in a swim school this summer and got interested with Goldfish so we visited the place to get some idea but their staff are not so welcoming and kinda unprofessional. Felt like they didn’t want any customers in this place. So, gotta look somewhere else.
| Sunday | 10:00 AM – 1:00 PM |
|---|---|
| Monday | 12:00 – 6:00 PM |
| Tuesday | 2:00 – 8:00 PM |
| Wednesday | 2:00 – 8:00 PM |
| Thursday | 2:00 – 8:00 PM |
| Friday | 2:00 – 7:30 PM |
| Saturday | 9:00 AM – 1:00 PM |
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