Familiar chain featuring an indoor pool and cardio equipment.
Specific pool temperatures for this 24 Hour Fitness location are not publicly available online. For the most accurate and up-to-date information regarding pool temperatures, it is recommended to contact the club directly. Generally, lap pools at fitness centers are maintained within a comfortable range, typically around 80-84°F (27-29°C), with whirlpools usually being warmer.
What are people saying (AI review summary)? Customer experiences with 24 Hour Fitness are mixed. Several new members highly praise specific staff members like Darrin and Brandon for their outstanding customer service, knowledge, and ability to make the sign-up process stress-free and motivating. They highlight positive first impressions and helpful guidance. However, other long-term members express significant dissatisfaction, particularly regarding facility maintenance and membership policies. Complaints include receiving used and rusty equipment after a supposed remodel, unsanitary conditions like gum on the entryway and mold in drinking fountains, and unhelpful management responses to these issues. A major point of contention is the lack of flexibility and compassion with the 'committed membership,' which is described as overpriced and unaccommodating to members facing unexpected circumstances like injury or financial hardship, with management prioritizing payment over member well-being.
Reviews
Darrin provided outstanding customer service over the phone, which ultimately made me come in for the full experience. The walk-around was very informative, and he was transparent, personable, and knowledgeable throughout. He explained everything clearly and made me feel comfortable, which made the whole interaction feel genuine and welcoming. Thanks to Darrin, I was able to get a clear picture of what 24 Hour Fitness has to offer, and it definitely made a positive impression.
I have been coming to this location for over 4 years now. The staff is outside and the gym recently had improvements made which made the facility even nicer with more space.
I have been a member of 24Hour Fitness in Pearland Texas for many years and was always pleased to see new improvements to the gym. They claim they just had a new remodel but brought in used rusty equipment. I am in the medical field and glad I got my tetanus shot because the treadmills have rust on the hand bars that need to be checked out by the health department. On hot summer days as I enter the gym, I have to pull the gum from under my shoes from the walk up entry into the gym. Never has it been power washed .One day I tried to show the manager, Danielle Lyday the mold that was growing in the drinking fountain. She dismissed me and said she on her way to a conference call. As I continued to explain, she said the conversation was over and walked away. This is not what I expect in a nice area as Pearland.
I would strongly advise against signing up for the committed membership at this gym. While it may seem appealing at first, the lack of flexibility and compassion becomes clear if you encounter unexpected circumstances such as injury or financial hardship. The membership is overpriced compared to many other gyms in the area, where you can receive similar or even better facilities at a fraction of the cost. The pool is frequently overcrowded with children, and the selection of equipment is limited—making it hard to justify the higher price point. In my case, I was injured in an accident and placed on a physical therapy regimen, making it impossible for me to continue attending. Despite explaining my situation and asking to cancel, the management refused to accommodate or even consider my medical needs. Their priority was collecting payment rather than showing concern for my well-being. This experience has left me extremely disappointed. A gym should care about the health and safety of its members, yet I found the opposite here. If you value empathy, flexibility, and fair treatment, I recommend exploring other gyms that put their patrons’ best interests first.
We had such a great experience at 24 Hour Fitness! Darrin, the sales expert, and Brandon, the personal trainer, gave us so much helpful information and really took the time to guide us. They made signing up for the gym simple and stress-free, and their positive energy left us feeling motivated and excited to invest in ourselves. Their customer service was outstanding—we walked out not only as new members but also inspired to start our fitness journey!
| Sunday | 6:00 AM – 8:00 PM |
|---|---|
| Monday | 5:00 AM – 12:00 AM |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | 12:00 AM – 9:00 PM |
| Saturday | 6:00 AM – 8:00 PM |
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