About
Hotel ZaZa Houston Memorial City is an upscale boutique hotel renowned for its distinctive and luxurious design, offering a unique stay experience in the vibrant Memorial City district. It provides a range of amenities including the ZaSpa, the Tipping Point Restaurant and Terrace, and sophisticated event spaces, catering to both business and leisure travelers seeking an elegant and stylish retreat.
The hotel features an outdoor pool, which is generally heated for guest comfort. However, a specific temperature range is not publicly advertised.
What are people saying (AI review summary)? text: "People say this hotel offers great food, drinks, and amenities, including a pool and complimentary wine, fruit, and coffee. They highlight the luxurious and well-run atmosphere, and the beautiful patio views of the city. They also like the friendly, professional, and attentive staff, and the exceptional valet service. " language_code: "en-US"
Location
Gallery
Amenities
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Good for Children
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Accepts Credit Cards
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Accessible Entrance
Reviews
Listing Reviews
June 30th, 2025Naima Moore
My husband and I stayed here for my birthday weekend and had a pleasant experience. The gentlemen that greeted us at the valet were professional and friendly. The lobby was beautifully decorated and the staff greeted us with smiles. The restaurant and bar were amazing with great cocktails. I especially enjoyed the details of the hotel decor. Overall we had a great stay and I can’t express how friendly the staff were here. Excited to stay again in the near future!
August 30th, 2025Parker Neel
Great location right there by the mall. So many good restaurants within walking distance.. however, I am confused about the no outside food or drink policy with the hotel. I've stayed at the other one in the museum district and do not recall this rule.. I was left wondering if our items would be confiscated or worse, we would be thrown out of the hotel if we were to bring in outside items. The policy does not state which outside items. What if it's items They don't sell like big red or milk or electrolytes or juice. All of which I require when I stay in a hotel. They have also imposed an additional fee for using your credit card. Every time you buy items. I have never seen this either In a hotel. Plus this fee incurs an additional sales tax.. a $21 wrap ended up costing me $38 after I gave a $5 tip, and then there was another $5 delivery charge, and then there were some other charges I didn't understand.. they also have no ice makers in the hotel which they do in the museum district. They also charge $26 a night for a guest amenity fee. I will say the staff was always happy and smiling and friendly, but unfortunately all those other things stacked up. And I'm wondering if I really want to stay there again or if I just go in knowing everything and just put up with it, because it's a great location and a great hotel
June 8th, 2025Wilson Longdaue
Hotel ZaZa delivers on its reputation—contemporary, edgy, and full of character. The atmosphere is vibrant, the decor is unique, and the overall vibe makes it feel like more than just a place to sleep. Service was exceptional across the board—staff went out of their way to be helpful, friendly, and professional. The front lawn was a standout feature—perfect for relaxing and soaking in the hotel’s cool energy. The pool itself was great once you got there, but access was a bit confusing and inconvenient. Also worth noting: while the location is solid, it’s not the most walkable spot for exploring the city, so plan on using a car or rideshare to get around. Overall, Hotel ZaZa is a great choice if you’re looking for something stylish and a little offbeat. Just keep in mind the transportation logistics, and you’ll have a great stay. Would definitely recommend to anyone visiting the area.
May 13th, 2025Larry Hunter
We recently had the opportunity to service one of our corporate clients at Hotel ZaZa Houston, and the experience was outstanding from beginning to end. The entire team—from valet to event staff—was welcoming, professional, and accommodating. Although we didn’t interact with her during the planning phase, we met Alexis, the Conference Service Manager, on event day and were incredibly impressed by her attentiveness and professionalism. She ensured we had everything we needed for a smooth setup and activation. As an event vendor, we also appreciated the exceptionally fast internet speeds, which made a big difference in the performance of our photo booth and sharing station. The venue itself is both stylish and functional—perfect for corporate events and upscale gatherings. Hotel ZaZa Houston is clearly committed to excellence, and we look forward to the opportunity to return and work with their amazing team again. —209 Photo Booth Company
June 22nd, 2025Oscar Quaranta
I had a very disappointing experience at Hotel Zaza Memorial. I booked directly on their website 15 days in advance, and paid upfront for a room with 2 beds, for 2 adults and 2 children, for 2 nights. When my wife and kids arrived first, they were given a room with only one bed and a sofa (not even a sofa bed). This was completely different from what we had reserved and paid for. A young man named Josh helped us and was polite, apologizing for “reservation issues.” Still, that’s no excuse — we paid in full for a specific room configuration. Josh offered a rolling bed for the first night and said we could change rooms the next day. We did, but the person at the front desk that morning was rude and showed no willingness to help. We finally got the correct room, but the overall disappointment was huge. The pool bar never opened on Sunday, and the restaurant staff was clearly not interested in offering quality service. I won’t stay here again. Definitely not recommended.
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Opening Hours
| Sunday | Open 24 hours |
|---|---|
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |