Private club with golf, tennis, and swimming facilities, plus a restaurant.
The main pool and the adult pool at Hearthstone Country Club are heated year-round to an average temperature of 82 degrees Fahrenheit (approximately 27.8 degrees Celsius). A baby pool is also available.
What are people saying (AI review summary)? The reviews offer a mixed perspective on the establishments. Positives include Hearthstone's staff being amazing and accommodating for a cheer banquet, making it highly recommended for events. There's also high praise for Pam, a staff member who provided incredible, clear, and insightful information regarding membership. A Country Club in Cypress, TX, is lauded for its beautiful location, six tennis courts (two covered), and an amazing outdoor grill and bar for golfers. However, significant negative feedback is directed towards Hearthstone regarding its food and customer service. The food is described as having gone downhill, overpriced, almost inedible, and orders are frequently incorrect (e.g., burnt kids' chicken tenders). Manager Conner is specifically called out for horrible customer service, being rude, and unable to solve problems. Another review mentions an unwelcoming and rude blond staff member at a golf place. The poor food and customer service at Hearthstone are so bad that some patrons would only return for the sports amenities, hoping for changes from a new General Manager.
Reviews
Hearthstone was perfect for our cheer banquet. The staff were amazing and accommodating. I would definitely recommend them for any event.
My friend invited me to have a quick drink with her at this golf place and a blond woman probably worked in an office here, was not very welcoming at all! she was rude to us for no reason.
Beautiful Country Club located in Cypress Tx. They have 6 Tennis courts and 2 are covered courts . Amazing outdoor Grill and Bar for golfers lot enjoy after their game .
Called about getting information on membership and spoke to Pam. She is incredible. Gave me all the info I wanted plus much more, offering her personal insight. After calling several other golf courses, she was by far the easiest to deal with, giving me clear information. She is a total all star!
There are some good things about Hearthstone but the customer service and food are not good. The food has gone downhill. The buffets are over priced and the food is almost inedible in general. The orders don’t come out right. I ordered kids chicken tenders and received the wrong ones and they were burnt. This is not the first time this has happened. It happens over and over again. When I spoke to the manager about getting the correct tenders he said they don’t have them anymore and rudely walked away. The manager Conner, has horrible customer service. Conner is very rude to the clients and can not solve problems. If it were not for the sports here we would not come back because the food and customer service are awful. I hope the new General Manager makes some needed changes.
| Sunday | 7:00 AM – 7:00 PM |
|---|---|
| Monday | Closed |
| Tuesday | 7:00 AM – 9:00 PM |
| Wednesday | 7:00 AM – 9:00 PM |
| Thursday | 7:00 AM – 9:00 PM |
| Friday | 7:00 AM – 9:00 PM |
| Saturday | 7:00 AM – 7:00 PM |
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