The Cross Plains Pool, located at 2106 Lewis St, Cross Plains, WI 53528, USA, is a popular public outdoor swimming facility. It typically features a main pool, often with a diving board, a zero-depth entry kiddie pool with various water features, and offers amenities like concessions and changing rooms, serving as a community hub for recreation during the summer months.
Specific temperature information for the pools at Cross Plains Pool is not readily available in public descriptions. As an outdoor community facility, its temperature would typically vary with ambient weather conditions and is generally maintained at a comfortable level for seasonal swimming.
What are people saying (AI review summary)? Reviews for the facility are largely positive, highlighting a nice, clean pool that opens early in the season and offers convenient amenities like loaner goggles. Many customers praise the staff, describing them as pleasant, attractive, and awesome. The option to rent the facility for a couple of hours is also appreciated. However, there was a significant negative experience reported with a specific 'pool manager' who was criticized for poor customer service, defensiveness, and a lack of conflict resolution skills, which resulted in a lost customer.
Reviews
Pool manager (I think. She never introduced herself or said what her position is) needs a lesson in customer service, conflict resolution and humility. She referred to other staff as "MY employees" and was defensive from the start of our encounter. What started as a minor issue that could have been resolved quickly and easily with good customer service skills turned in to the loss of a customer.
Very nice, clean pool! It was wonderful to find one open a little earlier in the season. Nice bonus: they have goggles to loan out!
I love the staff at this place! They’re all really pleasant and attractive. 🦆
So cool that you can rent it out for a couple hours!
Awesome staff!
| Sunday | 1:00 – 8:30 PM |
|---|---|
| Monday | 1:00 – 8:30 PM |
| Tuesday | 1:00 – 8:30 PM |
| Wednesday | 1:00 – 8:30 PM |
| Thursday | 1:00 – 8:30 PM |
| Friday | 1:00 – 8:30 PM |
| Saturday | 1:00 – 8:30 PM |
Drop Us a Line
You may also like