Clean club featuring a sauna, an indoor pool, a waterslide and a splash pad, plus a fitness center.
The Elk River YMCA features two indoor pools with specific temperature ranges: the Lap Pool is maintained between 82-83 degrees Fahrenheit, and the Recreational Pool is kept warmer, at 86-87 degrees Fahrenheit.
What are people saying (AI review summary)? The YMCA receives mixed reviews, with significant criticism directed at the front desk staff, who are frequently described as awful, irritated, unhelpful, sarcastic, and unwelcoming, particularly towards potential new members and regarding inclusivity. A major concern at the Elk River YMCA is the pool coordinator's policy of prioritizing swim classes, often closing lap lanes prematurely and causing frustration for regular swimmers, including those with serious health needs. Other criticisms include outdated gym equipment, high prices for the value offered, and frigid locker rooms. Positively, members appreciate the facility's cleanliness, the variety of amenities (pool, childcare, fitness center, etc.), and positive experiences with specific programs like homeschool gym class. The Rogers location was specifically praised for its top-notch and abundant equipment.
Reviews
Front desk is awful! Definitely not a poc friendly place either or inclusive of others. Will make you show your ID everytime even when they know you and have your card. Never has this ever occurred at other YMCA. Outdated gym and equipment. Pricey for what you get
I've been a member at the Elk River YMCA since they opened almost 19 Years ago. Mostly it's been a good place to stay healthy. They have a small 4 lane pool. I need to swim because I have developed Multi Myeloma (terminal cancer) and my Arthritus is out of control plus all my organs are failing. I have only so long to live. A little afternoon lap swimming is a lifeline for me. I try to swim some laps in later afternoon when my wife and I can go together. But the last couple years the Elk River YMCA pool coordinator has decided he only cares about the swim classes and his swim team. As one example he is closing two lanes before classes begin for 20 Minutes. Sending lap swimmers away. My goodness two of 4 lanes during prime time closed for 20 minutes. Nothing happening. He sends his 16 -17 year old female lifeguards over there to kick dues paying members out of these lanes 15 to 20 before lessons start. So many of these swimmers are so mad and can't believe it. Swimmers are all forced into one Lane or simply leave in disappointment. Most leave confused and disappointed because we can't all fit in one lane. These two lanes sit empty during Prime time for 20 minutes because it satisfies some sick war he is waging against dues paying members trying to get a few laps in before going home for the evening. I could go on about all the efforts this guy has made to restrict and limit lap swimming hours. I don't get it. Many times, the classes include only one or two swimmers, and they mostly sit and visit with coaches and never really use the lanes. Lap swimmers waiting in the sauna or hot tub for lanes to open up. Plenty of space in the other side of the pool area for this type of lessons. Yet they never open the lanes back up for waiting lap swimmers. Why do they have to schedule multiple lessons at this prime time. Why not stagger them. I have spent a lifetime managing resources to optimize profits. This behavior would be absolutely unacceptable. I'm writing this review because I know of two other lap swimmers who have tried to talk to "management" about this problem and nothing has changed. I have been swimming at pools my whole life and never have I had to deal with a pool coordinator so disrespectful to lap swimmers. He needs to find another way to make a living or realize it's not all about him. Ready to leave the YMCA in Elk River unless something changes. I would Give Zero stars if I could. So hurt and disappointed.
We have had a family membership on and off since 2016. We utilize the pool, splash pad, family locker room, childcare, fitness center, tables/gathering area, sauna and gymnasium. Our homeschool student participates in gym class here once a week and very much so looks forward to it! Facility is always very clean. The locker rooms are what seems like frigid when getting out of the pool.
The front desk staff at this location are absolutely awful. I stopped in to inquire about membership and was met with someone who could not have been more irritated that I was there interrupting his day. The whole thing is just a hard sell by anyone you encounter which is super off-putting. Because of the cost of the membership I was considering, I asked if there was a trial option. Before I could even get my question out he’s nodding emphatically and saying “NOPE!”. Then said sarcastically that I could either sign up right now or move to Elk River (to get the resident pass). Seriously? He then offered to give us a tour, essentially running through the building, then I asked if there was a sales person we could meet with. He said he wasn’t sure if he would even be available or able to meet with us. I waited for about ten minutes then left. Did the other person at the desk say ANYTHING? No. I will absolutely never spend my money on a membership for this place. I can’t believe this is an acceptable interaction between front desk staff and potential members, or anyone for that matter. Won’t be back - no way am I willing to be treated that way. I would say don’t even bother.
I was able to get by this YMCA a couple of times while in Rogers for work. The equipment is top notch Matrix. There were tons of them open when I was there. There is an indoor pool which looked awesome, though I didn't get to use it. Very nice location, as I have been to a few of the YMCAs around the country.
| Sunday | 7:00 AM – 6:00 PM |
|---|---|
| Monday | 5:00 AM – 9:00 PM |
| Tuesday | 5:00 AM – 9:00 PM |
| Wednesday | 5:00 AM – 9:00 PM |
| Thursday | 5:00 AM – 9:00 PM |
| Friday | 5:00 AM – 8:00 PM |
| Saturday | 7:00 AM – 6:00 PM |
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