Pool & Spa In Town, LLC, located at 324 Park Ave Suite A, Rutherford, NJ 07070, USA, is a comprehensive service provider and retail store for all things pool and spa. They offer a wide range of services including pool and spa construction, maintenance, repairs, and renovations, alongside a retail store stocked with chemicals, equipment, and accessories.
Information regarding the specific temperature of any pool(s) operated or maintained by Pool & Spa In Town, LLC is not publicly available.
What are people saying (AI review summary)? Pool & Spa in Town generally receives highly positive reviews, with many customers praising the professional, helpful, and knowledgeable staff, especially Marek. Patrons appreciate the competitive pricing, quick service, and honest, no-pressure approach. The family-run nature of the business is also highlighted, with staff going the extra mile for customers. However, one review describes a negative experience involving an annoyed employee who repeatedly insisted on a specific, expensive service (swamp clean) while failing to address the customer's primary concern regarding a pump issue, leading to frustration and a lost sale due to miscommunication and a perceived lack of thoroughness. A minor point of feedback was difficulty finding the store due to a lack of signage.
Reviews
Great experience with Pool & Spa in Town! Marek was very helpful with opening my pool. Very professional, competitive prices. 10/10, would recommend!
Called and immediately got me the answers no lies or sales pitch. Great service. If im not mistaken Marek was who helped.
I recently had the pleasure of visiting Pool and Spa in Town, and I couldn't be more impressed! From the moment I walked in, I was greeted with a warm smile and a helpful attitude. The staff was incredibly knowledgeable and patient, taking the time to answer all of my questions and provide expert advice.
It was a little hard to find this place without a sign but I’m so glad I did! The owner and his son were extremely helpful and patient with me (I have a small above ground pool and I have no idea how to take care of it) and they were cheaper than Amazon!! I couldn’t believe it. Hoses on Amazon were going for $39, I got mine for $4 there. Finally when i paid, they packed everything up and walked me out. I love family run businesses and this is exactly why.
I see a lot of great review but I had a bad experience with one employee really seemed annoyed every time i called or he called he kept insisting for me to do a swamp clean which I never denied to do but I want someone to see where the problem is coming from if someone can look at my pump as well because it’s not running like it use to & this is the second time it turned green. So they said someone going to come, the day of my appt the same annoyed man called saying oh no one going go to check your pump it’s going to just be the swamp clean 500 . Like why have me go back and forth all week to have an appt to call the same day and say no one going check my pump when I really needed someone to and I was going to pay 125 on top of the 500 . I could have looked for another spa to see what’s going on. Idc for the money if I had to pay 1,000 I would have as long as my pool was good and running . I’ll definitely be spending my money somewhere else
| Sunday | 9:00 AM – 1:00 PM |
|---|---|
| Monday | 10:00 AM – 6:00 PM |
| Tuesday | 10:00 AM – 6:00 PM |
| Wednesday | 10:00 AM – 6:00 PM |
| Thursday | 10:00 AM – 6:00 PM |
| Friday | 10:00 AM – 6:00 PM |
| Saturday | 9:00 AM – 3:00 PM |
Drop Us a Line
You may also like