Showroom specializing in well-priced hot tubs, including self-cleaning Hydropool models.
As a home remodeling and design showroom, the DreamMaker Factory Showroom does not typically feature operational pools on-premises, and therefore, information regarding pool temperatures is not applicable or available for this location.
What are people saying (AI review summary)? text: "People say this hot tub store offers excellent customer service and a great product. They also highlight the friendly and knowledgeable staff." language_code: "en-US"
Reviews
Lemon Hot Tub, Denied Warranty, and Terrible Support Review: I purchased a DreamMaker hot tub in December 2021, and it was a lemon from day one. It arrived with the wrong pump, mismatched and leaking jets, and eventually developed a major structural crack—all within 3-years of the 5-year shell warranty. Despite sending photos, video, and documentation proving that my professionally built gravel foundation met industry standards, DreamMaker refused to honor the warranty. They claimed the base was the issue—even though brands like Jacuzzi still approve the same setup and have for decades. I was told I’d have to install a replacement shell and all its internal components myself, and still pay for half the shipping. After 5 months of going back and forth, I was left with no support and had to replace the spa entirely at my own expense. Their customer service gaslit and stalled me the entire time. There are dozens of similar stories—buyer beware. DreamMaker does not stand behind its product, and its warranty isn’t worth the paper it’s printed on.
DreamMaker factory is amazing! Veronica is absolutely excellent so personable so helpful just a great experience with Her and her team.
Our first hot tub purchase and it was seamless, Veronica was great and explained everything to us, no hard sell just sold us what we needed. Very professional on all counts and recommended an electrician to install the 220 volt option, they were also excellent and very efficient. I would recommend these people to anyone - Dave
I started my journey of getting a hot tub over a year back. This organization has helped educate me on things I need to be aware of. Then I pulled the trigger and got one. The sales process was flawless and smooth. They helped me the entire way getting ready for delivery and set up. Really full service. The sales people in the showroom have also been a pleasure to work with. Most important is they work as a team, so whoever I got ahold of they helped. I as well had some concerns after the sales and they were just as helpful as before the sale. If I needed more than one tub, I would buy it here.
We love our new two-person Spa. It fits perfectly in the little nook that we measured it for. Even in the summertime we lower the temperature and it's cooler than the air outside so we can use it year-round. The staff at DreamMaker inculding Veronica were very helpful and still are after the sale. Great place to but a spa.
| Sunday | Closed |
|---|---|
| Monday | 10:00 AM – 6:00 PM |
| Tuesday | 10:00 AM – 6:00 PM |
| Wednesday | 10:00 AM – 6:00 PM |
| Thursday | 10:00 AM – 6:00 PM |
| Friday | 10:00 AM – 6:00 PM |
| Saturday | 10:00 AM – 5:00 PM |
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