About
Your Backyard Superstore Inc, located at 1700 W New Haven Ave #539, Melbourne, FL, is a retail establishment specializing in outdoor living products. They offer a wide range of items including pools, hot tubs, outdoor furniture, grills, and various accessories to enhance backyard spaces.
As Your Backyard Superstore Inc is a retail store selling pools and related equipment, and not a public pool facility, specific pool temperatures for their location are not available.
What are people saying (AI review summary)? Reviews for Your Backyard Superstore and Bruce are mixed. Several long-term customers (20+ years and 6 years) highly recommend the business, praising Bruce for being knowledgeable, helpful, providing honest advice, offering quality USA-built products, and delivering unsurpassed customer service. However, one detailed review expresses significant dissatisfaction, stating that Bruce does not stand behind his products, ghosts customers when issues arise, is unresponsive (even to legal letters), and sold items that voided product warranties, replacing original parts with non-brand items. This customer warns others about poor customer service for high-value investments.
Location
Gallery
Amenities
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Accepts Credit Cards
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Accessible Entrance
Reviews
Listing Reviews
August 8th, 2025Sarah Barkley
Our family has been doing business with Bruce for over 20 years and highly recommend Your Backyard Superstore. They are as helpful today as the day we bought from them. Truly knowledgeable and they always go above and beyond to help. Thank you!
July 2nd, 2025Julia Craft
I can say that I wish I would have done my due diligence, before doing business with Bruce Rothchild and the Backyard Superstore. He does not stand behind his products and completely ghosts you when an issue arises, including not answering his business phone during regular business hours. He sold me a $1600 + item along with my Doughboy pool that took it out of warranty, until I dismantled it. I now have my a salt cell chlorinator, less than a year old on market place at a major reduction. . He refused to respond, even after getting my attorney to write a letter indicating there could be further consequences. He honestly thinks he's beyond the law or common sense customer service. That's still pending the direction of going. I can say that Doughboy has been amazing working with me, getting me an original pump back at no cost, including hoses, guiding me on how to cut my vacuum hole that wasn't cut out of the vinyl, getting my pool back into warranty, and some other guidance that was required. The pump was replaced the first month in, with a non brand pump by Bruce. Don't ignore the signs folks. Our investment is too high to deal with this type of customer service.
June 17th, 2025Alyssa Peterson
We love our 24 x 16 Dough Boy pool. Bruce was very helpful and has quality products that are built in the USA, which was important to us. We are so excited to make memories in our new pool.
May 31st, 2025chris claps
I’ve been coming to the backyard Superstore and dealing with Bruce for almost 6 years. I have purchased several hot tubs from him including a swim spa and anytime i’ve ever had a question or sought advice He is always quick to respond with a straightforward honest answer and their customer service is by far unsurpassed..
May 31st, 2025Gerard Falcone
I've known the owners for a long time. Great store! Great people!
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Opening Hours
| Sunday | 12:00 – 6:00 PM |
|---|---|
| Monday | 11:00 AM – 7:00 PM |
| Tuesday | 11:00 AM – 7:00 PM |
| Wednesday | 11:00 AM – 7:00 PM |
| Thursday | 11:00 AM – 7:00 PM |
| Friday | 10:00 AM – 8:00 PM |
| Saturday | 10:00 AM – 8:00 PM |
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