Lansdale Area Family YMCA

About

Well-equipped gym offering a swimming pool and basketball court for member use.

The Lansdale Area Family YMCA features two main pools: a Lap Pool typically maintained at approximately 79-80°F (26.1-26.7°C) for general and lap swimming, and a Warm Water Pool, kept at a higher temperature of about 88-90°F (31.1-32.2°C), ideal for therapy, water aerobics, and young children.

What are people saying (AI review summary)? The reviews present a mixed but often critical perspective of the facility. Many members highly value the Stay and Play area, praising its staff and its benefit for parents. The friendly staff, trainers, lifeguards, and a strong sense of community are also frequently highlighted as positive aspects. The facility is also commended for successfully accommodating events like pool parties, with specific staff members receiving high praise for their exceptional service. However, significant and recurring issues are raised, primarily concerning amenity accessibility, facility maintenance, and communication. Members frequently report that amenities such as the pool and water features are unavailable despite being scheduled, often due to a lack of lifeguards, leading to frustration and wasted trips. Cleanliness is a major concern, with multiple complaints about unsanitary conditions in bathrooms, locker rooms, and pool areas, alongside worries about health and safety. There are also reports of extensive and recurring facility issues, including problems with HVAC, the pool, steam room systems, and extensive ceiling water leaks, suggesting inadequate maintenance and custodial staffing. Communication regarding unexpected closures, particularly for the Stay and Play area, is consistently criticized as insufficient, requiring members to call ahead for real-time information. Some reviewers question the attentiveness and quality of management in addressing these ongoing problems, leading some to consider canceling their memberships despite appreciating other aspects of the facility.

Location

Gallery

Amenities

• Good for Children
• Accepts Credit Cards
• Accessible Entrance
• Accessible Restroom

Reviews

Listing Reviews

July 28th, 2025

Lauren Bowman

I want to begin by saying that we’ve had wonderful experiences with the staff, and my son absolutely LOVES the Stay and Play area. It’s such a valuable resource—it allows him to socialize and play while my husband or I get some work done or squeeze in a workout, all while staying in the building. That said, we’ve run into some ongoing challenges with accessing other amenities. Despite checking the schedule in advance, we’ve only been able to use the pool for Family/Open Swim a handful of times in the past six months. We’ve since learned to call ahead, as the pool may be listed as “open” but unavailable due to the absence of a lifeguard. Even when we do call, we often have to specifically ask whether a lifeguard is on duty, as the staff we speak with are referencing the same schedule we are. The water works/channel also seem to never be open when we do attend, and other members have told us they also notice on their visits its almost never on despite the schedule noting when they will be turning it on. I don’t mind calling ahead when needed, and we completely understand that things happen from time to time—staffing issues, maintenance, or unexpected closures. However, this has become a very consistent, ongoing issue. It’s frustrating to have to worry about whether amenities will actually be available—especially when we’re paying a monthly fee with the expectation that all advertised features are accessible. We truly enjoy being part of the community, and we appreciate the friendly staff and the Stay and Play experience for our son. (Which again, he absolutely loves, and we are so appreciative of the staff who watch him) However, due to the continued inconsistency and lack of reliability with key amenities, we’re considering canceling our membership. We hope these concerns can be addressed so that families like ours can fully benefit from everything the facility is intended to offer.

August 13th, 2025

Jennifer Rodriguez

I love the YMCA also the community it's a nice place to be. Sanitary and Cleansiness is extremely important. To prevent sickness bathroom and locker room are horrible at times the pool area as well needs to be cleaned and I pray the keep up with pool because nobody wants to get sick . I understand things can be overwhelming but we trust to come to a safe and healthy place. The things also aren't free so kindly give community what they're entitled to. Train younger staff to be aware of autism staff over all. Kindness is extremely important great service is important

July 19th, 2025

Paul Grubb

I've been a member for four months and use the gym and pool three times a week for several hours. The personal trainers and lifeguards are great. I want to like the facility. I'm not sure of the attentiveness and quality of the management. The HVAC, pool, and steam room systems have been repeatedly trouble-prone. There have been extensive ceiling water leaks in various areas which appear to have repeatedly occurred over a period of time as evidenced by water stained and damaged walls and ceiling tiles. There's also been an inadequate level of custodial staffing to keep on top of locker room, restroom, and pool deck cleanup throughout the day. I've relayed my concerns to management. Hope they expedite correcting all those things and spruce up the place.

July 17th, 2025

Rachel Oberholtzer

Horrible customer service. They offer NO WAY to find out when the Stay and Play is closed. So yet again I drive 31 minutes to waste time and gas. NO APOLOGY EITHER. Updates (after seeing the response) #1 I understood it was an unavoidable reason to close and I SAID that to the 3 people I spoke to. #2 I have no idea why the story changed in the response to this. I was clearly told there wasn't anything on website as far as closures (ex: emergencies or lack of staffing) for Stay and Play. Also told there is no notification system. I was told the ONLY thing I could do would be to call before coming to ask if Stay and Play was open that day. #3 Not the 1st time this has happened.

December 11th, 2023

Ramesh Kommineni

Thinking of a pool party, Lansdale Y is your go to place!! Recently we had our daughter’s birthday party. She asked for a pool party and Lansdale Y was great in accommodating our big party. Mr. Ian Dillard our party associate from Lansdale Y is awesome. He helped us in every step to make this party a wonderful memory for our family. All kids not only loved to have a splash in the pool but also had a blast with Mr. Ian Dillard when he volunteered as a dance DJ. All parents loved our party and praised Ian’s energy levels are remarkable. Everybody had so much fun. Thank you Ian and Lansdale Y.