British Swim School at 24 Hour Fitness - El Cerrito Super-Sport Gym

About

British Swim School at 24 Hour Fitness - El Cerrito Super-Sport Gym offers a variety of indoor swimming lessons for all ages, from infants to adults. Located within the 24 Hour Fitness facility, it provides a safe and comfortable environment for developing water survival skills and stroke techniques.

The indoor pool at this British Swim School location is heated and maintained at a warm temperature, typically between 85 and 86 degrees Fahrenheit, ensuring a comfortable learning experience for swimmers of all ages.

What are people saying (AI review summary)? Reviews for the swim school are mixed. Positive feedback highlights the effectiveness and fun nature of the British Swim School methodology, with many praising the top-notch, kind, and encouraging teachers. Parents appreciate that their children learn vital safety skills like floating and climbing out. Progress is often noted, especially when students have consistent instructors and attend frequently, and the app and support staff are generally found to be convenient, responsive, and organized. However, a significant number of negative reviews criticize the school for being 'ridiculously overpriced,' citing $55 for a 30-minute lesson with multiple children, leading to minimal individual water time. Facilities are frequently described as poor, including cold and small pools, chaotic environments with several classes sharing one lane, and unimpressive conditions within a 24-hour fitness setting. Concerns about instructor quality include young, inexperienced, and inconsistent staff who may not remember students. Issues with a non-refundable registration fee, last-minute cancellations, and the inability to reschedule make-up lessons for missed sessions were also raised, leading some to conclude it was a 'waste of money' with little progress after several months.

Location

Gallery

Amenities

• Accepts Credit Cards
• Parking Lot

Reviews

Listing Reviews

July 16th, 2024

Jesse Wells

The teachers at this facility are top notch. The British Swim School methodology manages to be both fun and effective. My daughter is encouraged to face her fears and learn how to swim and survive with step by step instructions. The lessons here are paying huge dividends.

May 9th, 2023

Jennifer Nakata

This swim school is ridiculously overpriced for the quality of lessons you receive. It’s $55 for a 30 min lesson with 4 kids per session which means each child gets maybe 10 min in the water, if that. It’s in 24 hour fitness and the lessons are in one lane of the pool only and there are many staff people standing around doing absolutely nothing. My kid’s teacher was kind, but after 3 months of paying for classes we decided to go elsewhere. Additionally, because we cancelled, we were told we can’t reschedule make up lessons for sessions we missed. What a waste of money, don’t sign your kids up for lessons here.

October 18th, 2022

Megan Toby

Edit: I'm changing my review from 4 to 5 stars because I can't think of anything i am dissatisfied with! We're really pleased with the progress our son has made through his lessons and he now loves to swim! We think we started really seeing progress when he started having a consistent instructor (Karima, who is awesome) and started coming twice a week. Any difficulty I have had with enrollment or scheduling through the app has been quickly resolved by emailing for support. I'm so glad BSS opened up at the El Cerrito location!

August 23rd, 2023

Amanda Prufer

I wish I’d read other reviews before wasting my money on these swim lessons. Please read!! It’s a COLD and SMALL POOL, chaotic environment where 3+ classes are going on in ONE LANE. It’s impossible for children to learn to swim under these conditions. Plus, the instructors are young, inexperienced and clearly in over their heads. Big promises were made, a $114 non-refundable “registration fee” was paid… yet the instructors don’t remember who you are, aren’t consistent, and the facilities are unimpressive. These lessons are ridiculously overpriced for the quality you receive!!! We were signed up for 4 classes, and out of the 4, 1 was cancelled last minute and 2 had different instructors. There was no consistency. Don’t waste your time or money!!!

September 13th, 2023

Stana Bishop

We like that our kids are learning actual safety skills like floating on their back and climbing out of the pool on their own. Also the app is very convenient and the staff-both the teacher and the office and at the lessons are responsive, friendly and have their act together.