The Highlands Recreation Pool, located at 1851 Lexington Ave, San Mateo, CA, is a public aquatic facility operated by the Highlands Recreation District. It offers a community-focused environment for swimming and water activities, featuring a main pool and a dedicated wading pool for younger children.
The facility maintains its Main Pool at a comfortable 80 degrees Fahrenheit year-round. Additionally, the Wading Pool, suitable for children aged 6 and under, is kept at a warmer 84 degrees Fahrenheit.
What are people saying (AI review summary)? The facility is generally praised for its clean, heated outdoor pools, which are rarely crowded and offer ample space for both recreational and lap swimming. It is considered family-friendly, featuring climbing walls and a slide that are popular with children. However, a major recurring issue is the "horrible" customer service from the Aquatics department, described as unprofessional, unorganized, and unresponsive to inquiries, particularly regarding swim team enrollment. Some minor suggestions include a desire for a larger shallow section for independent children's play and disappointment from one user about a slide being removed.
Reviews
Very family-friendly! Our 3.5-year-old had a great time. The only thing we wished for was a larger shallow section around the 3-foot depth to allow for more independent play. We were also a little disappointed to find the slide had been removed.
Their Aquatics department is horrible when it comes to customer service. I tried to get my child on the swim team. Months of requesting a call back or paperwork resulted in NO RESPONSE for several months, even after they got rid of the current director. They are unprofessional and unorganized. I’m surprised they are still in business.
Great for lap swimming — rarely crowded, especially in the afternoons. Pool is outdoors and heated to the perfect temperature.
This was clean and had ample space for recreational swim! Plus it has 2 climbing walls and a slide into the water. So much fun with my 2 kids!!!
Great pool. We go every weekend and it is rarely crowded. The water is heated so you can swim comfortably even in 50 degree weather.
| Sunday | 11:00 AM – 4:15 PM |
|---|---|
| Monday | 7:30 AM – 1:00 PM, 3:00 – 8:00 PM |
| Tuesday | 7:30 AM – 1:00 PM, 3:00 – 8:00 PM |
| Wednesday | 7:30 AM – 1:00 PM, 3:00 – 8:00 PM |
| Thursday | 7:30 AM – 1:00 PM, 3:00 – 8:00 PM |
| Friday | 7:30 AM – 1:00 PM, 3:00 – 8:00 PM |
| Saturday | 11:00 AM – 4:15 PM |
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