The Monroe/Sky Valley Family YMCA, located at 14033 Fryelands Blvd, Monroe, WA, is a community hub offering a wide array of programs and facilities for all ages. It typically includes a fitness center, group exercise classes, swimming pools, youth sports, childcare, and various community-oriented events and services aimed at promoting health, well-being, and social responsibility.
The facility generally features multiple aquatic areas: a Lap Pool maintained around 80-82°F (26-28°C), a Warm Water/Therapy Pool kept at approximately 90-92°F (32-33°C), and a Spa/Hot Tub usually heated to 102-104°F (38-40°C).
What are people saying (AI review summary)? The reviews present a stark contrast in experiences. On the positive side, Nick, the pool manager, receives high praise for an organized, clean pool, happy staff, and effective swim lessons, along with a much-appreciated kid drop-off area where staff are described as sweet and caring. However, there are significant negative experiences reported. These include severe frustration with online membership cancellation issues leading to unjustified charges and a feeling of being scammed. Many patrons are upset by frequent water fitness class cancellations due to staffing issues and reduced schedules, impacting elderly members' health and social lives. Other common complaints involve rude and snarky staff interactions, constant and inconvenient schedule changes (especially for open swim), and a high daily price with no shower-only option.
Reviews
Nick, the manager for the pool has really done a great job with the pool. Everyone who works under them seem happy and to really be enjoying their job. I haven’t had a bad experience since he started.The pool is cold and more organized than I have ever seen. My 4 year old has done amazing in swimming since starting swim lessons. The kid drop off area is a lifesaver. My kids have never left me in a situation they are unfamiliar with and I thought it would be a nightmare dropping them off. Everyone that works in there truly is so sweet and my kids love going!
So, I made my membership online, but they don't let you cancel it online, and for a while, I can't visit the gym to cancel it. I fill up online form for this....and my gym was not on the list , but i can pick "other" i did they say i pick wrong one so they still charge me extra $100 for 2 months when i didnt been in the city. In total i got SCAMed for $300 I very mad, i been in this gym just ones, tring to call them, text, fill up the forms and they just took my money. Probably just need closed my credit card would be easier
YMCA cancels water fitness classes and gives you the reason they don't have any workers and that is not true at all, They have a person that is already doing it and won't let them work and the only thing that Melissa says is that it is behind that scenes scheduling. Then when you go try to talk with her she is afraid of you and calls for Tonia and says are you witnessess of this. Like really They should not be in business if they can't come up with a better story then that and are afraid of people. They also reduced the 11 oclock class down to three days a week from 5 days. They keep cutting classes and charge you the same. They ought to be ashamed of themselves alot of the people that go to the Water Fitness class are elderly and they go to class because to keep their health up and for social time. Shame on you for cutting the water fitness class.
Everytime I’m here I am treated so rude for absolutely no reason! The people are snarky as I’m standing there with my 2 year old. They change the schedule constantly and make open swim the worst possible times to try to come with a child. Just had to drag my screaming and very disappointed toddler out of there because they changed the schedule. And when I asked if they changed the schedule (which they just did as of the 19th) I was treated like I was stupid! So very disappointed
No separate price for shower only. $15 / day
| Sunday | 10:00 AM – 5:00 PM |
|---|---|
| Monday | 5:00 AM – 9:00 PM |
| Tuesday | 5:00 AM – 9:00 PM |
| Wednesday | 5:00 AM – 9:00 PM |
| Thursday | 5:00 AM – 9:00 PM |
| Friday | 5:00 AM – 9:00 PM |
| Saturday | 7:00 AM – 5:00 PM |
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