Clean facility, well-equipped for weights and cardio, with a pool and classes.
Specific temperature details for the pool(s) at 425 FITNESS REDMOND are not consistently published on their official website or widely available public platforms. For the most accurate and current pool temperatures, it is recommended to contact the facility directly.
What are people saying (AI review summary)? text: "People say this fitness center offers a wide variety of group fitness classes, a pool, sauna, and hydro massage, and provides clean towels.\n\nOther reviews mention the equipment can be out of order and the management can be unhelpful." language_code: "en-US"
Reviews
My husband and I were loyal members of 425 for over a year, had spent $800/month including personal training sessions. We eventually decided to leave after realizing it was simply overpriced. However, the cancellation has been frustrating and disrespectful. They refused to refund our unused personal training sessions despite the real hardship in being able to use them. They also charged a final full monthly fee even though my account had been frozen for two months, during which I couldn’t use the gym at all. Customer service line is useless. Reaching a manager is nearly impossible—calls go unanswered, promised callbacks never happen, emails bounce or go ignored, and even when someone (e.g., Martin) promised to take action, nothing was done. After 6 calls and 4 emails, we’ve gotten nowhere. At this point, it’s clear they avoid communication entirely if it’s about cancellation. Potential new members should be aware—this may be the experience you face when trying to end your membership.
I am in the market to switch gyms from my current gym, and I decided to give 425 Fitness Redmond a try. First impression was..not an auspicious one. The front desk staff was a pair of teenagers that could not have cared less. They couldn’t even be bothered to give me a tour of the gym. I asked for a tour and their answer was “that will be $25”. They charged me twice, and said “it always does that, it will probably go away”. When I asked, “what if you double charged me?” He said “I am not sure, man”. After they charged me, they refused to give me a tour. So I just walked around and found things myself and had a brief workout. As far as equipment, they have the same things every other gym has. Things were very clean, the music wasn’t too loud, nice water fountains, paper towels were stocked, the things you expect from every gym. So, I’m still looking for a new gym. Does not look like they are looking for new customers.
I absolutely love this gym, by far my favorite gym I’ve ever had a membership to! It smells so clean and fresh, there is tons of fresh air flow and huge fans! The membership includes classes and hydro massages daily! I also signed up with Natalie and my personal trainer, she is amazing and gives me so much motivation!
Ive been coming here since 2023. I primarily use the pool and occasional cardio equipment. The price is affordable if you make a commitment to yourself to come at least 4 times a week or more, but everyones situation is different. They always have towels available and are quick to fix any equipment that needs repair and it seems like they are constantly refreshing areas with new paint or deep cleaning when needed. The staff are always friendly any time of the day! If you want to have your own swim lane, early mornings or late at night are your best options and the pool is usually a nice warm temperature. Thanks for keeping things looking great!
Update: I got a phone call from 425 Fitness Redmond and they apologized for the response. Update the review since the concern has been addressed. ——————————————————————— 425 Fitness Redmond sent out survey asking customers for their feedback. There was a question about why you wouldn’t recommend 425 Fitness to friends and I answered honestly that some of my friends thought the membership fee was too high. This is a reasonable feedback and I also saw people complaining about $130 around monthly membership fee on Reddit multiple times. Surprisingly, I got a reply from the general manager Chanze Patterson who asked me to find another gym if I cannot afford the membership fee. Instead of trying to explain to me why they charge a relatively high membership fee and how it’s necessary to maintain their business, Chanze decided to humiliate their customer. If you're really having trouble about listening to customer's real feedback, just don't send me that survey next time. Acting in such an unprofessional way doesn't make anyone feel better.
| Sunday | 6:00 AM – 8:00 PM |
|---|---|
| Monday | 5:00 AM – 11:00 PM |
| Tuesday | 5:00 AM – 11:00 PM |
| Wednesday | 5:00 AM – 11:00 PM |
| Thursday | 5:00 AM – 11:00 PM |
| Friday | 5:00 AM – 10:00 PM |
| Saturday | 6:00 AM – 8:00 PM |
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