Goldfish Swim School - Redmond, located at 7330 164th Ave NE Suite E105, Redmond, WA 98052, USA, is an indoor swim school offering year-round lessons for children of all ages, from infants to competitive swimmers. They provide a safe, fun, and engaging environment focused on teaching essential water safety skills and stroke development through a unique, play-based curriculum.
The pools at Goldfish Swim School - Redmond are consistently heated to a comfortable 90 degrees Fahrenheit (approximately 32 degrees Celsius), ensuring a warm and inviting experience for all swimmers, particularly infants and young children.
What are people saying (AI review summary)? Goldfish Swim School receives highly mixed reviews. Many parents praise the school for its effective instruction, with professional, energetic, patient, and encouraging instructors who help children, even hesitant ones, make significant progress. The streamlined curriculum, accommodating nature, clean facilities, fun toys, and the presence of life coaches are frequently highlighted as positive aspects. The low-key swim team is also appreciated as a unique offering. However, several strong negative reviews focus on significant issues with the administration and communication. Complaints include missed enrollment changes, untimely enrollment management, a perceived 'don't care' attitude, lack of apology, and difficulty scheduling make-up classes. One review also expressed strong disapproval of a 'pride' flag displayed, deeming it inappropriate for a children's school.
Reviews
Goldfish has been instrumental in helping my kids learn to swim. The instructors are professional, energetic, and clearly enjoy working with people. I like that the curriculum is streamlined so that any instructor will be consistent in case there is a substitute. At the same time, they have been accommodating to small requests that I've made based on my kids' needs. One of my favorite things about their program is that they have a low key swim team that meets for an hour once a week. This is a rare opportunity for kids and parents to try out whether or not the bigger commitment of a competitive swim team works for them. Like with the classes, the swim team is run in a really positive way.
The place is only as good as the administration. What used to be a convenient albeit expensive swimming center has now regressed very heavily on quality and communication. Both my daughters went here for years, but more recently the demand and profit have gotten to their heads. They consistently miss communicating enrolment changes, cannot manage enrollment in timely way. What's worse is their don't care attitude and lack of apology. Their classes are also not effective any longer. I would stay away from this center until they get their act together. I am adding additional context based on response from goldfish below (typical response and not taking responsibility for their actions) 1. I specifically asked if we can move to Saturdays over summer. Never did the front desk inform that it's not possible. As I immediately found out I contacted and said I don't want to move to Saturdays and highlighted the lack of transparency there. 2. We got a notification within a day that we are enrolled in Wednesdays. My daughter attended Wednesday classes most of August. Then suddenly in Sep we get a mail saying we are about to lose our enrolment due to attendance. Again, such chaos and poor communication from Goldfish. Now we just forcibly made the decision to pull out. Perhaps we should have done this earlier but we had so many make ups that we just couldn't schedule as they almost never have slots for it.
Amazing Swim School! We love this swim school! The instructors are fantastic—so patient and encouraging. The presence of life coaches adds an extra layer of safety, and the fun toys really help ease little ones into the water. The bathing and changing areas are always clean and well maintained, which we really appreciate. My child looks forward to every class and has made so much progress. Highly recommend!
The franchisee at this location, clearly doesn’t realize that this is a school for CHILDREN. I walked by and saw a giant flag hanging. A flag that only represents your orientation in the bedroom. Why any parent would keep your child here, is beyond comprehension. The “pride” flag is only about what you do with your hoo ha, or hee hoo. Keep the children out of it!
We tried a couple of other swim schools before joining goldfish last year. It has been a blessing.. 3 year old who would never put feet in water is splashing like a champ. Thanks to all the wonderful friendly coaches. A beautiful team of young Staff who is very encouraging and vigilant, keeps an eye on every moment of kids. Taking care of them throughout the 30 mins we spend. A beautiful happy environment. THANKYOU TEAM GOLDFISH
| Sunday | 9:00 AM – 4:00 PM |
|---|---|
| Monday | Closed |
| Tuesday | 4:30 – 8:00 PM |
| Wednesday | 3:00 – 7:45 PM |
| Thursday | 4:30 – 8:00 PM |
| Friday | 4:30 – 8:00 PM |
| Saturday | 9:00 AM – 6:45 PM |
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