WEST Coast Aquatics

About

WEST Coast Aquatics operates the Northshore Pool at 15622 Country Club Dr, Bothell, WA, offering a variety of aquatic programs including competitive swim teams, swim lessons, masters swimming, and water polo to the community.

The Northshore Pool consistently maintains water temperatures between 80-82 degrees Fahrenheit.

What are people saying (AI review summary)? Reviews for this swim program are mixed, but predominantly negative concerning children's instruction and team dynamics. Several parents expressed deep disappointment with the quality of instruction, citing a lack of focus on individual improvement, inconsistent evaluations (especially after a management change), poor communication, and a dismissive attitude from staff and management. Specific concerns included children being stuck at skill levels without progress and a junior team coach whose harsh methods allegedly caused mental distress and led multiple long-term students to leave. These negative experiences often highlighted a perceived indifference from the program due to high demand, and a lack of transparency and accountability. However, there is strong positive feedback for adult swim instruction, particularly for Coach Theresa, who is praised for her patient, encouraging, and methodical teaching, helping an adult overcome fear and successfully learn to swim. The facility itself generally receives positive remarks for its cleanliness, lack of crowding, less chlorinated water, and convenient open swim schedules, despite being considered a bit pricey.

Location

Gallery

Amenities

• Accepts Credit Cards
• Accessible Entrance
• Accessible Restroom

Reviews

Listing Reviews

June 13th, 2025

Vijay Kumar O

Not worth the money. The instructors don’t focus on helping kids understand where they need to improve. After each test, there’s no effort from the teachers to address the areas where kids struggled. The quality of swim instruction is poor, and the program lead shows no initiative to make improvements. Because they have high demand, they seem indifferent to how effectively they teach. I’ve been sending my child here for three years, but I’m done. She’s been stuck in the intermediate level for nearly a year, and they still haven’t taught her how to do a standing dive.

July 20th, 2025

Aswathi Gopalakrishnan

What started as a promising, well-structured program turned into a deeply disappointing experience. My son, who had progressed steadily, began receiving inconsistent evaluations after a management change. Despite attending summer camp daily, his evaluation showed a regression—with no clear explanation. When I raised concerns, I was met with defensiveness and vague responses also surprisingly rude attitude. Communication with instructors was discouraged. While the instructors seem capable, the system feels rigid, opaque, and dismissive of parent feedback. We gave this program six months of patience and good faith. Sadly, transparency and accountability were never part of the equation.

July 24th, 2025

Martin Arriaga

I am an adult who never thought I would be able to swim. I wanted to do it but it seemed impossible and honestly I was scared. It was a mix of feeling like I’ve gotten this far in my life and have never needed to swim so why should I, but also the feeling of missing out on so many activities like being in a pool on vacation or kayaking. I finally decided that I wanted to learn. After a poor experience at another swim school, I thought to myself, okay I tried this and I’m done. Swimming is not for me. This year I decided to try again and I landed here at West. Before my first class, I was very nervous and tempted to cancel. I pushed through and went anyway. That’s when I met coach Theresa. She explained to me the process of learning to swim and the importance of how to do it correctly. I really appreciated that she made me feel normal for being nervous and was very patient, encouraging and kind. Through our time together I have come to highly respect her and her method of teaching. It is very methodical and thought out. Her years of experience really shine through. West is also a great facility as it has plenty of open lap swim time to practice what you have learned. I would encourage anyone curious about swimming to give it a shot. I went from dreading the classes to looking forward to them every time. Learning to swim has been one of the greatest investments to my life I have ever made.

May 18th, 2025

Hong Zhang

It used to be a good team until junior, one coach single handedly pushed away multiple kids by giving them mental breakdown, making them cry after training, and showing no care during swim meet. They all expressed desire to quit swimming completely, until they switched to different teams and found joy again. Based on the description, I honestly feel the coach, I won't name name, was too harsh. I understand the need to be tough on training, but there were too many other instances, such as didn't admit receiving an email saying the student would be late, didn't pay attention why the student was DQed, and obviously biased towards a few students. All those students had been there for more than 4 years and they made a lot friends, had fun, until that coach. What a shame!

June 14th, 2025

N K

Very clean. Not crowded. A little pricey but worth it. Also water has less chlorine so your skin and hair will feel less rough after swimming here. Schedule for open swim is wide so there is no hurry.