Kid-friendly fitness center with a pool, a sauna and classes.
The Hilltop Family YMCA has two indoor pools. The lap pool is maintained at a temperature between 80-82 degrees Fahrenheit, while the warm water pool is kept between 88-90 degrees Fahrenheit.
What are people saying (AI review summary)? Reviews for the YMCA Hilltop location are mixed. While some members praise the facility for its friendly and welcoming atmosphere, excellent front desk staff (including Summer, DeBorah, and Brandon), a heated saltwater pool, and well-led exercise classes, others report highly negative experiences. Specifically, the childcare programs (summer and after-school) receive strong criticism, with multiple parents advising against them due to numerous issues. Additionally, one long-time member recounted a very negative incident involving a specific staff member who made inappropriate comments and harassed them and their underage guest, leading them to discontinue visiting that location.
Reviews
I would give the YMCA Hiltop Childcare negative stars if possible. Absolutely DO NOT use them for any sort of summer program or after school. The list is endless of the issues I have dealt with sending my children here. I’m also not the only parent who has experienced this and pulled their children out of the programs.
We visited this particular location seeking information centered around what programs YMCA has to offer. Summer and DeBorah the receptionists were very welcoming, warm, inviting, and knowledgeable. Both individuals answered all of our questions and made themselves available at a later time if we had additional questions or concerns. They made us feel at home.
Love the heated salt water pool. Also the afternoon exercise class stretch and tone. Always well led and friendly folks in the class.
The Hilltop YMCA is truly the “Cheers” of Va Beach!!! Everyone knows your name!!! They are all fabulous!!! 😊 Especially the front desk ladies and Brandon!
If I could give this place 0 stars I would. On Tuesday January 21 2025. the black lady with the blue braids and black glasses ruined my experience at this location and I’ve been coming here for 2 years. I recently renewed my membership and was bringing my underage 18 YO sister with me as a guest. She ended up giving her a free week of working out, like she can use it anyway, because of the snow. She said if I give this to you, you better lick me on my face and my sister had too cover her face because she was scared, when the lady walked past her. She kept on harassing us saying I knew yall wasn’t in here really working out meanwhile I’m creating content for my sports brand. I’m soo upset that I have to go to another location because this was my favorite one in Hampton ROADS. ☹️ -Jasmine Stackhouse
| Sunday | 1:00 – 5:00 PM |
|---|---|
| Monday | 5:00 AM – 8:00 PM |
| Tuesday | 5:00 AM – 8:00 PM |
| Wednesday | 5:00 AM – 8:00 PM |
| Thursday | 5:00 AM – 8:00 PM |
| Friday | 5:00 AM – 8:00 PM |
| Saturday | 8:00 AM – 3:00 PM |
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