Gym boasting upscale equipment, plus personal training, group classes and an indoor pool.
Glenpointe Fitness maintains its indoor pools at comfortable temperatures suitable for different activities such as lap swimming, aquatic classes, and relaxation. While specific temperatures for individual pool areas are carefully regulated for their intended use, precise figures are generally best confirmed by contacting the fitness center directly.
What are people saying (AI review summary)? Reviews for Glenpointe Fitness are largely critical, highlighting several recurring issues despite some positive remarks. On the positive side, specific staff members, including a masseuse, trainers, the general manager, and front desk staff, are highly praised for being friendly and providing excellent service. One reviewer also complimented the gym's electric energy, cleanliness, stylish design, and motivating layout. However, the majority of feedback is negative: members express frustration over high fees (around $78/month) coupled with reduced holiday hours and restricted access, such as the pool being blocked for outside groups, leading to a perception of poor value and business ethics. Significant complaints include unauthorized charges after membership expiry, difficulties in obtaining refunds, and unhelpful management responses to cancellation requests. There's a widespread sentiment that facility cleanliness and maintenance have drastically declined over the past three years, with reports of dirty and rusty machines, dregs and residues on the swimming pool floor, and an unclean jacuzzi, creating an unhealthy environment. Overall, many feel the center shows little intention to improve.
Reviews
This gym charges higher fees compared to others (around $78 a month), yet it often shortens hours on holidays and limits access without much consideration for members. Recently, they started blocking off the pool twice a day (9:00–10:00 a.m. and 1:30–2:30 p.m.) for outside groups, which means regular paying members lose access, even though we already pay full price. It feels like they prioritize making extra profit over treating existing members fairly. The way they run things does not reflect good business ethics or respect for their customers.
Review for the staff the trainers and the masseuse Will!! Get your massages booked with him very relaxing. Both the general manager Kevin and trainer along with other Kevin are amazing and front desk staff is friendly!
I was able to book a line in the swimming pool on 07/04 yesterday. It’s still available for reservations. When I arrived I had to discover that Glenpointe is closed. I didn't find any apologies on the locked door.
The energy is electric and the space is impeccably clean, stylish, and motivating. Every detail — from the lighting to the layout — feels thoughtfully designed to keep you focused and inspired.
For those who want to live in better world, I keep to leave all information in the Google Review. Follow me. Our annual membership was done in 2024. We did not renew it. But the Glenpointe Fitness charged $62.91 on 1/6/2025 without our consent. We emailed and left messaged but no response. To solve this issue, I made appointment with Kevin, a manger of the center. Then today I met him in the center. The center can’t refund it, he said. I showed him the email, which says “my member ship will be expired soon”. The email was sent on 1/2/2025. I replied “No more Glenpointe Fitness. My wife and I changed to other center”. Kevin said the mail was not effective. It’s too absurd. But my membership had been ended on 12/31/2024. Because I paid full annual membership fee in advance on 1/1/2024. And 30 minutes later two membership key passes of me and my wife was returned and Jennifer, a manager was written and signed on the same document that Kevin signed too. It was good before 3 years ago. But now it’s totally different. It got worst in facility and faculties: dirty and rude. Whoever to do exercises, think twice before decision and check its machines: too dirty and too old. For further question, leave message. When you go to Glenpointe fitness in Teaneck, you must check its rusty in almost every machine in its 1st floor fitness and more seriously so dregs and residues on the floor of the swimming pool. It did not clean up every day. Kid and adults swim and exercise in the not healthy environment. Double check its jacuzzi next to swimming pool. Incredibly so much residues under water. As you read all the reviews in Google, the center has no or little intention to be better.
| Sunday | 7:00 AM – 4:00 PM |
|---|---|
| Monday | 5:00 AM – 9:00 PM |
| Tuesday | 5:00 AM – 9:00 PM |
| Wednesday | 5:00 AM – 9:00 PM |
| Thursday | 5:00 AM – 9:00 PM |
| Friday | 5:00 AM – 7:00 PM |
| Saturday | 7:00 AM – 4:00 PM |
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