Bellevue Family YMCA

About

Community-orientated fitness center featuring a gym and a pool, plus friendly staff.

The Bellevue Family YMCA features two main pools: a lap pool, which is generally maintained at a cooler temperature of 80-82 degrees Fahrenheit (26.7-27.8°C) for competitive and fitness swimming, and a warm-water pool, typically kept at a more comfortable 88-90 degrees Fahrenheit (31.1-32.2°C), ideal for therapy, swim lessons, and recreational use.

What are people saying (AI review summary)? The reviews for this YMCA present a mixed picture, with several significant negative themes. A prominent issue is the "nightmare" experience of membership cancellation, frequently involving continued erroneous billing, unfulfilled promises from front desk staff regarding refunds and internal tickets, and unresponsive membership teams. Staff interactions are inconsistent; some are described as very rude, untrustworthy, or uncommunicative, while others, particularly group exercise instructors, are highly praised for being friendly, polite, energetic, and helpful to participants. Facility maintenance and cleanliness are major concerns, with complaints about a general "grungy" atmosphere and widespread equipment disrepair, most notably non-functional fans in the cardio room that remain unfixed for extended periods despite repeated reports. Other criticisms include a family changing room that is too small and a lap swimming schedule inconvenient for adults working standard hours. On the positive side, the gym, sport center, and pool are generally well-regarded, and the ability to bring babies to the pool at certain times is appreciated, along with the quality of some group exercise classes.

Location

Gallery

Amenities

• Accepts Credit Cards
• Accessible Entrance
• Accessible Restroom

Reviews

Listing Reviews

June 4th, 2025

Yuchao Zhou

The front desk is not trustworthy. I submitted my membership cancellation in 03/2025. The membership team replied that they will no longer charge the fee. However they still did for April and May. So I stopped by this site and talked to the two stuffs in the front desk. They said they will create an internal ticket to make sure I am not charged anymore and give me refund. Apparently they lied to me, they did not created the ticket for me. No one contacted me and I am still being charged for June. The membership team stopped rely to my email. It is a nightmare when you trying to cancel your membership.

January 16th, 2017

Patrick Desjardins

Very nice gym, sport center, and pool. You can bring your baby in some time at pool. Everyone was very polite and smiling. The changing rooms are big but the family room is way too small for 2 adults and a toddler and limited to one.

March 7th, 2023

Billy Tibert

Friendly check-in staff, awesome Group Exercise instructors. - I'm a regular BodyPump participant and wanted to keep up my regimen while in Bellevue for a couple weeks - Bellevue YMCA hooked me up! - Olga and Vira were great instructors - very helpful to first time group class members, they were great at giving direction and high energy. - Had a blast and this will be my go-to gym while I'm in the Bellevue area!

July 25th, 2025

Ekut M

I went to ymca the staff ARE VERY RUDE I don't like them family time ended and I went because I did not know then the staff at the front desk knew that we are a family coming to swim the did not say anything just say there and my daughter went to jump in the pool then they said she can't she did not even get to swim I DO NOT RECOMMEND THIS PLACE

March 16th, 2025

Justin Horne

I wish I could rate this Y higher because it's in such a great spot (and because the alternatives are so highly priced,) but wow, it just really needs some TLC. There's three primary issues: 1) Overall cleanliness 2) Overall equipment quality/disrepair, and 3) lap swimming schedule. 1) The Y is just generally *dirty.* Not messy, just has such a vibe of just grungy grossness. It doesn't need a tidyup, it needs *cleaning.* 2) So many machines are just out of full functionality, and the cardio room is *badly* lacking fans. The few fans that do exist are either broken or stuck one direction. Again, it just is in desperate need of repair top to bottom. And lastly, the lap swimming times are just brutal for adults who work normal hours. I get it that it's a small pool and the importance of prioritizing the (likely higher) number of people who want free / kid swim, but if you work normal hours and want to lap swim before or after, it's really tough. Edit: Literally *every single fan* in the cardo room has been broken in some way or another for most of the last *year*. Front desk says maintinence is 'aware.' Nothing changes. Come on. Update March 2025: After 3 months of emailing them trying to get them to fix the fans, they've emailed to let me know that they've confirmed all the fans are working. They are not. I've sent them an updated video showing this. Why. Is. This. So. Hard. The hours and location and pool are the *only* reasons I don't cancel and go anywhere else.