About
The Children's Aid - Dunlevy Milbank Center, located at 14-32 W 118th St, New York, NY 10026, USA, is a vital community hub offering extensive educational, recreational, health, and social services for children, youth, and families in Harlem. It provides programs such as after-school care, early childhood education, and family support, aiming to foster the well-being and development of the local community.
Specific pool temperature information for the Dunlevy Milbank Center is not publicly available.
What are people saying (AI review summary)? Reviews for the Children's Aid - Dunlevy Milbank Center present a mixed but generally positive view, with a notable negative experience regarding customer service. The adult swim lessons, like those with Splash Fit Swim Club, are highly praised for their heated pool, hot showers, clean changing rooms, effective coaches (e.g., Coach Mohamed), and organized supervision. While some found 'private' lessons to be crowded, instructors still offered valuable tips. The after-school and summer programs are consistently lauded as safe, fun, and engaging, with attentive staff. Several long-term patrons, spanning multiple generations, commend the caring staff, particularly mentioning Ms. Marion, and recommend the youth programs, including a teen program for medical attention. However, a significant criticism points to a very rude and illogical front desk staff member who created an unwelcoming atmosphere for a long-time community member and their family, causing them to not want to return.
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Amenities
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Accessible Entrance
Reviews
Listing Reviews
January 27th, 2024Yvonne Smith
My three friends and I started taking adult swim lessons with Splash Fit Swim Club at the Children's Aid - Dunlevy Milbank Center this month (January). I love this place! The pool is heated, the showers are hot, and the ladies dressing room is clean and well-lit. The lockers are small, so only bring essentials. Our group has varying skill levels (2 can't swim at all, 2 are refining their skills), but Coach Mohamed has been good at helping each of us and keeping us all engaged. The pool area is well-supervised, with someone to check-in the students and direct them to the lane where their coach is waiting. Parents are allowed to sit in the bleachers to watch their little ones swim. The program has pretty strict rules about missed classes, (a limited number of make-up lessons are permitted) but this makes me a bit more focused and less likely to miss a lesson. Two thumbs up for swim lessons at Children's Aid - Dunlevy Milbank Center!
February 16th, 2024Cha Myrr
I went here for a private adult swim lesson on the weekend; however, it wasn’t very private. There were at least 40 people (children, family members, lifeguards, employees) present on the bleachers, in the pools and on the sidelines. I wasn’t expecting so many onlookers learning how to swim for the first time however my swim instructor was able to teach me some valuable tips. If you can get past the very chaotic and busy scene around you, you can learn some useful information on how to swim.
June 16th, 2024Yanni Young
Had a very rude experience today with the main woman at the front desk. I came in with my bike to watch my nephew play basketball, I was already inside of the vicinity making my way down the hall when the woman yelled out at me saying “we dont allow bikes in the gym” I then responded by saying “if you don’t allow bikes inside why would you watch me come in with my bike and not saying anything” to which she responded “I wanted to see where you were gonna go, you can put your bike outside” in a very nasty tone. I didn’t feel comfortable leaving my bike outside so I responded “I’ll come back another day to watch my nephew” to which she very rudely replied “I think that’s a good idea.” I was also told that Milbank allows dogs inside of the gym but somehow I’m not able to park my bike inside? I grew up coming to Milbank and that experience with that front desk woman made me never want to come back. Her response was also incredibly illogical because if you know that bikes aren’t allowed inside why watch me walk all the way past your desk and turn the corner to then rudely say something. If you work at a front desk you represent the business you’re working for. She is not a good representation of this community space that I grew up in as a Harlem native and was looking forward to watching my nephew play. This experience honestly made me not want to come back as it’s clear that Milbank supports their staff being rude to people coming inside. After sharing my experience with my family today, I was also told by my step father and brother that she rudely yelled hello, as they walked in. Word of advice, if you don’t know how to speak to people in a respectful manner and tone, maybe don’t work at a front desk.
February 24th, 2017Lena
This program has been great for my 10yr old son. This is his second year attending the after-school program. It's a safe and fun environment. The staff is attentive and they keep the kids engaged!!
September 20th, 2018Diane Burgess
My oldest child is 38 years old. My 2nd daughter is 33 years old and my grandson is 17 years old and they all went to Milbank in Harlem. The staff takes very good care of your kids. Never had a problem. When my daughters came home from Milbank summer program they were done. Wipe out. When my grandson was little he couldn’t wait to go back there the next day. Yes l would recommend you taking your child there if not for the summer program they also have a after school program which is awesome. Like l said earlier my grandson is 17 years old and now he is in there teen program in which he goes there for his medical attention. They staff is awesome. Ms. Marion is the bomb. She has been there since my daughters were little. I appreciate Milbank and there caring and concern. Thanks Milbank
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Opening Hours
| Sunday | 8:00 AM – 6:00 PM |
|---|---|
| Monday | 8:00 AM – 9:00 PM |
| Tuesday | 8:00 AM – 9:00 PM |
| Wednesday | 8:00 AM – 9:00 PM |
| Thursday | 8:00 AM – 9:00 PM |
| Friday | 8:00 AM – 9:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
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