Indoor pool center featuring various slides and fountains, plus hot tubs and saunas.
The main pool is maintained at 80 degrees Fahrenheit, the leisure pool at 86 degrees Fahrenheit, and the hydrotherapy pool at 102 degrees Fahrenheit.
What are people saying (AI review summary)? The aquatic facility offers a deep lap pool with an Olympic diving board, a comprehensive kids' pool area with a waterslide, and two hot tubs. However, the overall experience is significantly impacted by several operational issues. Visitors frequently report difficulties with lane availability, as swim teams often occupy most lanes, sometimes without accurate reflection on published schedules, making free swimming challenging. Customer service at the front desk can be slow, and there are severe communication problems regarding private lessons, with multiple attempts often yielding no response. A significant concern raised is the facility's handling of specific identification for the 'Safe at Home' program, where a patron was incorrectly charged and required police intervention due to staff and management's lack of understanding of the program. The facility also has reserved times for specific activities, which guests need to be aware of to avoid disappointment.
Reviews
Had a great swim last week. They have a deep lap pool which has an Olympic diving board. They have a great kids pool area, with a long waterslide and play stuff. They have two hot tubs with great jets and hot temperatures. Please keep in mind they have certain times reserved for certain things. I was there signing in and I saw a couple people get turned away because they had kids and kids swimming time was closed. So keep that in mind to avoid disappointment. But it was nice and quiet when I went, so it was perfect for a long, meditative swim. I think the front desk staff was a bit slow, there were two people in front of me and it took almost 15 minutes just to get a single pool pass.
Woman if you are a part of the safe at home program don’t even waist time going here they will charge you 20 to get in because your id has the safe at home address. They refused to educate themselves on the program and don’t know its illegal to ask for another address. It took for the police to show to finally educate themselves (manger Joe specifically) on what the program is and how it should be taken more seriously.
The schedules are ridiculous here anytime I come there is always swim team taking up the lanes and they never have any space open for one to free swim. Please do not come here with the expectation to free swim the lanes are always full. I check the schedule and there was nothing on there about a swim team coming here to practice, but of course when I come both pools are completely full. This place is a place for practice you can't come here and relax or swim freely.
Took a level 1 swimming course here a few years ago. Now I swim 3-5x a week. At times it can get hard to get an open lane. But overall a great experience and staff are super friendly.
To try to get private lessons you have to go in in person to fill out a form, and then it takes them a week or more to reply. I did this in early March. With no reply, I did it again 10 days later, going in in person and filling out a second form. No reply. I emailed the director and he wrote that they didn't have the timeslots available i wanted. I said I'd take just about any timeslots for my kids, and any instructors. Now, two months later I emailed them again and still haven't heard back.
| Sunday | 8:00 AM – 5:00 PM |
|---|---|
| Monday | 6:00 AM – 9:00 PM |
| Tuesday | 6:00 AM – 10:00 PM |
| Wednesday | 6:00 AM – 9:00 PM |
| Thursday | 6:00 AM – 10:00 PM |
| Friday | 6:00 AM – 9:00 PM |
| Saturday | 7:00 AM – 5:00 PM |
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