Clean community center, with classes, a gym and pools.
The Bender JCC of Greater Washington maintains its main (lap) pool and seasonal outdoor pool at 80-82°F (26.7-27.8°C). The warm water (therapy) pool is kept at a higher temperature of 90-92°F (32.2-33.3°C).
What are people saying (AI review summary)? The venue receives mixed reviews, highlighting both strong positives and significant concerns. Many members praise its convenient location, excellent facilities for events (including a beautiful auditorium, theater-stage, gym, and pools), and the overall welcoming atmosphere. The staff, particularly at the front desk and the Director of Aquatics, are frequently described as wonderful, kind, and exceptional. However, there is strong negative feedback regarding the CEO, Mr. J. Bender, who is accused of being autocratic, uncaring towards members (especially seniors), thin-skinned, and terminating memberships of those who voice dissent. The Board of Directors is also criticized for being unresponsive to these serious complaints. Additionally, some members find the operating hours too short on weeknights and Fridays, making it difficult to utilize the facilities after work.
Reviews
Super convenient location to host community events given the surrounding food, social, and shopping venues. Convenient parking, good-size theater-stage and seating, community gym with basketball courts, local artist showrooms, to name a few hosting options. Overall nice venue.
Facilities are good as are most but not all teachers. The CEO, Mr. J. Bender, is an autocrat wannabe who does not care about members, especially seniors. He has a very thin skin and is not open to suggestions or comments. He terminated the memberships of many people who dared to speak up, including me after having been a member for more than 20 years. I sent certified, return receipt letters to the Chairman of the Board of Directors as well as the incoming Chairman telling them about the disrespectful, disgraceful way I was treated by Mr. Bender, asking to speak to them about Mr. Bender's behavior. Apparently they don't care how members feel either since they did not have the decency to get back to me. I was going to put the JCC in my will because I enjoyed my 20+ years there so much but not now. I recommend going elsewhere to exercise, especially if you are a senior. Go where you will be treated with respect and dignity and where freedom of speech is appreciated, not met with you having your membership terminated without warning.
Recently visited here for my friends family function . Beautiful auditorium with well neat arrangements by the staff. Our guest also experienced the same elegant feel. Securities are in alert . Will be recommending in future too.
Outstanding community and wonderful staff! You will thoroughly enjoy your experience from the moment you enter and meet the staff at the front desk who are outstanding! We have stayed as the folks who work here are exceptional. A special shout out to the Director of Aquatics, Caroline Cardullo who is more than a blessing to all who use both the outdoor and indoor pools! She always is there for the members. The JCC is more than a place to work out as it is a wonderful welcoming community! If you’re considering membership be sure to call and ask for Art!
Hours are simply too short. The facilities are great for my needs and the staff are kind; however, 8pm most weeknights and 7 pm on a Friday is unmanageable for folks who would like to use their membership after work!
| Sunday | 7:00 AM – 9:00 PM |
|---|---|
| Monday | 6:00 AM – 9:00 PM |
| Tuesday | 6:00 AM – 9:00 PM |
| Wednesday | 6:00 AM – 9:00 PM |
| Thursday | 6:00 AM – 9:00 PM |
| Friday | 6:00 AM – 9:00 PM |
| Saturday | 7:00 AM – 9:00 PM |
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