About
Well-equipped gym offering many fitness classes and strength training options, plus indoor and outdoor pools and a hot tub.
Specific pool temperatures for Genesis Health Clubs - Mills Civic are not publicly detailed. The facility generally offers a selection of pools, which typically include options for lap swimming and dedicated warm water pools for relaxation, therapy, or aquatic classes.
What are people saying (AI review summary)? text: "People say this gym offers a variety of equipment, group classes, and amenities, including a sauna, steam room, indoor and outdoor pools, and hot tubs. They also highlight the friendly and helpful staff, and the clean facilities.\n\nOther reviews mention the steam room can be frequently out of order." language_code: "en-US"
Location
Gallery
Amenities
-
Accepts Credit Cards
-
Accessible Entrance
-
Accessible Restroom
Reviews
Listing Reviews
June 10th, 2025Julieta Castillo Ocampo
New member here. I love the swimming pool, the two jacuzzis, the one on the lady’s locker room gives you privacy and peace. Perfect place to sit and relax. The staff is amazing and each one truly treats you with respect and care. I have just great things to say about this club. Love this place a ton!!!
September 10th, 2025Abdull
Its a Trap Stay away! Absolutely the worst gym you can ever waste money on. The "customer service" is non existent. The setup goes like this 1. Their contract is made to be long term and filled with fees and very hard to terminate. 2. Once you sign up and discover what disappointment of a gym this place is and the unprofessional attitude from the staff..good luck ending the misery. 3. If you decide to terminate the contract and pay the ungodly fees, then the game of finding the manager starts which is a journey on its own, then dealing with printer/computer/ whatever not working, then you get sent back and forth for days.. come back tomorrow then the day after. Its the only Gym you go to get stressed out rather than workout and de-stress.
August 10th, 2025Katalina Jones
I have been a member here for a few years with my 3 kids and spouse. We utilize the parents night out and the kids club for our children. We do it to get a break from our kids and swim laps. We have had a few issues with the daycare. 1. After I had my newborn in October they don’t do any form of identification when picking up your kids. I dropped off my kids and later my husband came to get our kids (a newborn baby) the sitter said “is this one your kid?” They didn’t know who my husband was or who my kids were. 2. A few days ago I went to hop in the pool to swim laps. The daycare provider called me to return and take my child because she was fussy. I had to get out soaking wet and get my kids and couldn’t finish my work out. 3. Today was the straw that broke everything. I bought my kids in and there was a teenage boy alone with over ten toddlers and infants. Nobody was helping him. I assumed when i dropped off they were in the basketball area or bathroom. I left my 10 month old in her stroller with her bag and my toddler there. I came back 40 minutes later and my baby was in her stroller screaming her head off and he was struggling to get a small object out of this other kids mouth. I just came in and grabbed my infant and walked out. She had her swimming raft covering her face sitting on her in the stroller. I took her in the locker room and randomly she stands up and I realized she was never strapped in. She is able to stand now and crawl she could have been hurt extremely badly or worse. This one boy could not possibly take care of all of these kids. The girls at the gym was very sorry, but still no manager called me. This gym is a serious joke. It’s dirty and the kids safety is not a priority or my child would not have been sitting in a car seat on a stroller not strapped in with a bunch of objects on her alone in a corner! 4. I was sitting in the hot tub and my husband looks over and says the worst words I have ever been told. “There is human poop right next to you” I got out and immediately showered. I almost puked everywhere. There are numerous issues that NEED figured out before someone’s kid dies! We expect a call back with a solution to this issue.
September 16th, 2025Matt Reynolds
The machines are always broken, this place smells like sewer. They overcharge significantly based on the quality of this gym. You can go to almost any other gym in Des Moines for less money and better quality.
January 7th, 2024Brian Burrows
I’ve been going here for over a year. ALWAYS multiple items broke or not working. Steam room, dry sauna, Hot tub, showers, parking lot lights, hot water out, training equipment, etc…they don’t stay on top of maintenance or cleaning. Here are pictures I took this morning (tops of lockers). On a good note, The staff is very good and friendly, but cleaning and maintenance is absolutely HORRIBLE! UPDATE: tops of the lockers is cleaner. Thank you. Typical Sunday tho: Hot Tub was cold, jets still don’t work (been down for couple weeks), can we please get the showers fixed? (Some have no heads & handles don’t work right…turning to hot/cold not correct), box fan…I don’t think has been cleaned in over a year, broken door secure arm. This just men’s locker room. Issues with TV, equipment upstairs broken, and vents need cleaned also. Let’s get things corrected. Thank you!
Leave a review
Opening Hours
| Sunday | 6:00 AM – 9:00 PM |
|---|---|
| Monday | 5:00 AM – 11:00 PM |
| Tuesday | 5:00 AM – 11:00 PM |
| Wednesday | 5:00 AM – 11:00 PM |
| Thursday | 5:00 AM – 11:00 PM |
| Friday | 5:00 AM – 9:00 PM |
| Saturday | 6:00 AM – 9:00 PM |